HR Generalist - Full-time Hourly position

At Hillendale Home Care, our work begins and ends with people. We're a provider of in-home senior care, helping older adults live safely, comfortably, and with dignity in the place they love most - home. Whether you're providing hands-on care, guiding families through their options, or keeping our operations running behind the scenes, you'll be part of a company that values patience, reliability, and genuine compassion. 2023 Inc Magazine - Listed as one of the 5000 Fastest-Growing Private Companies

We are a trusted in-home care partner working with senior care clients and caregivers throughout the San Francisco Bay Area and we're looking for an HR Coordinator to join our Walnut Creek team! This role is ideal for someone early in their HR career who is eager to learn, enjoys problem-solving, and thrives in a fast-paced environment.

You will work closely with the HR Manager and team to ensure smooth day-to-day HR operations, with a strong focus on compliance, data accuracy, and employee support.

Serve as the primary point of contact for caregivers, both in person at our Walnut Creek office and via email, ensuring every interaction is responsive, professional, and high-quality.

Own and manage the caregiver HR inbox, triaging questions and assistance requests, resolving what you can directly, and escalating to the right team member as needed.

Act as a system administrator for our HRIS and CultureAmp, including data entry, audits, updates, survey and reporting support (headcount, compliance, ad hoc), and validation to ensure data integrity, and troubleshoot basic user issues.

Provide a seamless new hire onboarding experience, including background checks, TB clearance, Home Care Aide (HCA) Registry verification with CDSS, I-9s, systems access, and conducting new hire orientation.

Identify and flag discrepancies or trends in HR data.

Provide support for people programs and firmwide initiatives, including employee recognition, employee support, holidays, and special events.

Assist in improving HR processes, documentation, and workflows.

Collaborate with team members to streamline administrative operations.

Coordinate with payroll, benefits, and operations teams as needed.

Support ad hoc HR projects and initiatives.

Team player - ready to jump in and help wherever needed

Full-time Mon-Friday schedule in our Walnut Creek office

• Healthcare benefits (medical, dental, vision, life)
• Paid holidays
• 1-2 years of experience in an HR, administrative, or coordinator role
• 1 year of Experience with an HRIS
• Ability to handle confidential and sensitive information with discretion
• Familiarity with hourly workforces
• Experience with Google Workspace

We make all employment decisions based on qualifications, experience, and fit for the role - never on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

We're committed to a fair, respectful, and accessible hiring process for everyone. If you need a reasonable accommodation to complete an application or participate in an interview, just let us know - we're glad to help.