Writer (Temporary)

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. Paid vacation, sick time, and holidays

Medical, dental, and vision insurance

Short- and long-term disability plans

Job referral bonus program

Position Pay Range: $24.00-$32.50 per hour

The Custom Entry Writer is responsible for preparing, collating, and maintaining all documentation and records needed to clear goods through US customs. The Custom Entry Writer will communicate with vendors, government agencies, and provide excellent customer service to existing and potential new customers.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.

Manage and assist to resolve all customer queries and ensure resolutions of all issues.

Research and assist with regulatory questions.

Handle customer requests for information and all other correspondence with government agencies.

Ensure that freight paperwork is completed and approved before transportation.

Coordinate with various departments and maintain compliance with all import operations.

Participate in ongoing training within the Imports team.

Assist as a backup for other Custom Entry Writer accounts.

Follow operational policies, standards, and procedures.

General knowledge of logistics software, such as CargoWise.

Ability to read and interpret general business documents.

Ability to read and interpret complex business and/or technical documents.

Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis.

Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems.

EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.

SUPERVISION

Position functions with supervision and has no direct reports.

Minimum of a bachelor’s degree (or equivalent) and 5-7 years of Custom Entry Writing experience in the Import/Export industry. TRAVEL

Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.

Normal office situation.

EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.

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