Garage Property Damage Claims Adjuster
$86k - $101.5kArgo Group
Garage Bodily Injury Claims Adjuster Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. We are looking for a highly capable Garage Bodily Injury Claims Adjuster to join our team and work from either our Omaha, NE or Richmond, VA office. The position reports to a manager based in Denver and is focused on adjudicating commercial Garage Bodily Injury claims to providing superb results for our clients. Information about the specialized underwriting business that generates claims this position will oversee can be found here: Garage Liability Insurance | Transportation | Colony Specialty.
Candidates must be able to work on-site at a designated company office during standard business hours.
Working under technical direction and within significant limits and authority, adjudicate Garage Bodily Injury claims of higher technical complexity with a direct impact on departmental results.
Conducting detailed information gathering, analysis and investigation to find solutions to issues that are numerous and undefined.
Reporting to senior management and underwriters on claims trends and developments.
Identifying loss drivers and claims trends to reduce claims frequency and severity through data analysis and improved claim management.
Analyzing claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage.
Investigating claims promptly and thoroughly, including interviewing all involved parties.
Managing claims in litigation
Managing diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution.
Properly setting claim reserves.
Applying creative solutions which result in the best financial outcome.
Negotiating in a timely and effective manner to provide cost effective solutions for the company and its customers within own limits using a range of negotiation styles.
Completing telephone calls and written correspondence to/from various parties (insured, claimant, etc.).
Having an appreciation and passion for strong claim management.
A practical knowledge of commercial claims, as well as an exceptional customer service focus typically achieved through:
A minimum of two years' experience adjudicating first and third party commercial Garage Bodily Injury claims.
Bachelor's degree from an accredited university required. Two or more insurance designations or four additional years of related experience adjudicating garage bodily injury claims beyond the minimum experience required above may be substituted in lieu of a degree.
Licensed Claims Examiner (Based on state) Must be licensed or have ability to quickly obtain a license in each jurisdiction requiring a license to adjudicate first party claims. Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable).
Strong claim negotiation skills a must. Must possess a strong customer focus.
Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business which may include CEO.
Demonstrates an understanding of mechanisms available for resolving claims settlement disputes (e.g. arbitration and mediation) and when these are used.
Proficient in MS Office Suite and other business-related software.
The ability to read and write English fluently is required.
In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.
About Working in Claims at Argo Group
Argo Group does not treat our claims or our claims professionals as a commodity. Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is.
We have a very flat organizational structure, enabling our employees have more interaction with our senior management team, especially when it relates to reviewing large losses.
Our entire claims team works in a collaborative nature to expeditiously resolve claims. We even offer rewards for creative and innovative ideas.
We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at View phone number on click.appcast.io.
Notice to Recruitment Agencies: Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical), including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including
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