Head of Strategy & Business Operations, Work Management

What You'll Be DoingThe Operations Strategic Initiatives Manager is responsible for leading projects in Operations - including regulatory, strategic, and process improvement initiatives, from inception through implementation. This role serves as the primary driver for assigned projects, ensuring appropriate stakeholders are identified and engaged, objectives remain aligned to business priorities, and initiatives are delivered successfully and on schedule. The position requires partnering across Operations, Technology, Risk, Compliance, Third-Party Vendors, and other business areas to facilitate collaboration, resolve challenges, and drive meaningful outcomes. The Operations Strategic Initiatives Manager must be able to quickly develop a strong understanding of business processes and project content, ask insightful questions, and guide teams toward informed decisions while ensuring projects continue progressing in a strategic and efficient manner. Success in this role requires a strategic, results-oriented leader who can effectively manage complex initiatives, influence stakeholders, remove barriers, and drive execution through strong project management, organizational agility, critical thinking, and communication skills.What We're Looking ForPartner with the Operations Technology Solutions & Project Support Director, Managing Director, and Operations Executive Directors to establish and drive strategic priorities across the division.Meet with Operations leaders to understand new projects, creating resources to facilitate discussion, identify priorities, and create visibility across the division.Build a strong understanding of operational processes and business nuances to guide initiatives toward the most strategic and impactful outcomes.Develop clear recommendations, decision materials, and status reporting to support timely leadership decisions.Foster alignment across Operations so teams remain focused on what matters most.Drive the execution and maintenance of project plans, timelines, milestones, risks, dependencies, and stakeholder communications to ensure successful project delivery.Translate complex business needs into actionable project plans and ensure alignment with organizational goals and priorities.What You'll BringDemonstrated experience leading complex, division wide initiatives from initial discovery through implementation.Ability to quickly understand operational processes, identify gaps and dependencies, and translate complex business needs into clear plans and recommendations.Strong critical-thinking and problem-solving skills, including the ability to evaluate competing priorities, surface risks, and guide teams toward informed decisions.Demonstrated ability to influence outcomes and build alignment across business areas and leadership levels without relying on direct authority.Excellent written and verbal communication skills, with the ability to tailor information for various levels including executive leaders, Operations groups and project teams.Ability to manage multiple complex initiatives while maintaining attention to priorities, commitments, and delivery quality.Sound judgment and the ability to work effectively in situations involving ambiguity, changing priorities, or sensitive business matters.Bachelor's degree in business, finance, operations, technology, or a related discipline, or an equivalent combination of education and relevant professional experience.Minimum Required: 8+ years of relevant experience in operations, project leadership, business analysis, financial services, technology implementation, or a related field.Systems & TechnologyProficient in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.Working knowledge of project management software (e.g., as Jira and Smartsheet) preferred. #We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients’ money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.While our headquarters is in St. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.