Head of Sales & Business Operations

We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community. “Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses. “Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love Access on-demand professional development resources that allow you to hone existing skills and learn new ones “I can succeed as a Sales Operations Manager at Capital Group.”As a Sales Operations Manager within North America Client Group (NACG), you will lead enterprise sales messaging and strategy. You will partner with Sales Leadership and teams across Product, Marketing, Learning and Development, and other functions to translate business priorities into clear, coordinated, sales-ready communications. Your goal: deliver the right messages through the right channels at the right time, with the context and tools the sales force needs to act.You will also coach associates, manage capacity, establish standards and decision rights, and use field feedback, engagement data, and technology—including AI—to improve communication quality, timing, and adoption.“You are a strategic, resourceful leader who can translate enterprise priorities, product and investment developments, and sales opportunities into clear, actionable messaging.You can build and evolve a sales messaging operating model that covers intake, prioritization, governance, decision rights, escalation paths, channel standards, and field feedback.You can manage a portfolio of programs, balancing value, urgency, risk, audience needs, and team capacity to decide what to support, redirect, defer, or stop.You build trusted relationships with senior leaders across Sales, Product, Investment Groups, Marketing, Learning and Development, and other functions, and use sound judgment and influence to resolve competing priorities and unclear ownership.You have experience leading a team or a function, setting objectives, managing capacity and performance, coaching or mentoring associates, and maintaining continuity of critical work.You use field feedback, engagement data, and business insight to evaluate outcomes, identify patterns, and improve message usefulness and adoption.You use technology and AI to simplify or automate repeatable work across intake, drafting, calendar management, insight synthesis, reporting, and publishing.You understand the sales environment, financial principles, and investment strategies and can quickly build fluency in relevant products, audiences, and channels.You are familiar with sales communication and enablement platforms such as Salesforce and Seismic.You have 7+ years of relevant experience leading complex programs, managing change, and delivering results in a highly matrixed organization.“If this role isn’t what you’re looking for, check out our other opportunities and join our talent community. “More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.‎ ‎ Southern California Base Salary Range: $141,648-$226,637‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.SummaryLocation: Los AngelesType: Full time