Salesperson for Retail Sales

Retail Associate Position at RWB Thrift
The Retail Associate at RWB Thrift performs multiple tasks and processes associated with thrift operations, demanding attention to detail, physical endurance, and the ability to thrive in a fast-paced environment. Retail Associates may be assigned to different areas within the sales floor and take pride in maintaining an orderly and clean store amidst the ever-changing inventory. Key duties include organizing clothing racks, promptly picking up items from the floor, returning products to their designated locations, addressing spills, removing potential safety hazards, and occasionally assisting customers with items behind the register area to enhance the shopping experience.
Greeting and assisting customers
Maintain organization and color order on the sales floor
Remove potential safety hazards by promptly picking up fallen items, addressing spills, and cleaning up breakage
Ensure compliance with all company policies and procedures
High school diploma or GED preferred
Previous thrift, retail, warehouse, or customer facing experience is preferred, but not required
Capable of safely and effectively performing essential job functions in accordance with ADA, FMLA, and other federal, state, and local standards, including meeting both qualitative and quantitative productivity requirements.
Capable of maintaining body equilibrium to prevent falling on narrow, slippery, or erratically moving surfaces, as well as maintaining balance when performing agile tasks.
Visual acuity: The work environment is noisy due to the bustling activity on the sales floor and the production area. Due to the nature of our operations, the ability to work effectively in a noisy environment is a requirement for this role.
Lighting: The work environment is characterized by bright lighting throughout the front and back of store, which is integral to our operational requirements. Due to the nature of our operations, the ability to work effectively in a bright environment is a requirement for this role.
The role involves regular interactions with customers, donors, and coworkers, fostering a collaborative and customer-focused environment. Language Requirements
~ Employees are not required to communicate exclusively in English within the workplace. However, the nature of the position may entail interactions with customers, donors, colleagues, and supervisors who primarily use English. In such instances, a fundamental understanding of written and spoken English for comprehending instructions, as well as the ability to communicate verbally and in writing in English, may be necessary.

Customer Focus: Effective performers possess a strong customer focus. They demonstrate empathy, active listening, and responsiveness to ensure exceptional customer satisfaction, even if they cannot meet the customer's request. They proactively build and maintain positive relationships with customers to continually improve our services.
Effective performers observe details, promptly catch and rectify small mistakes, delivering high-quality, accurate work.
Inclusion: They value and respect diversity, and foster a sense of belonging for all individuals.
They prioritize the collective success of the team over personal achievements.
Effective performers clearly and articulately convey information to others in casual or informal situations. They understand that communication happens through verbal and nonverbal cues, and are able to interpret body language accurately and use it appropriately.
Professionalism: Effective performers conduct themselves consistent with organizational values, policies, and standards. This requires a commitment to integrity, ethical conduct, and respect for diversity, as well as the ability to communicate effectively and collaborate with colleagues, clients, and stakeholders in a professional and courteous manner.
The company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We value diversity and inclusion and are committed to creating a work environment that is welcoming, respectful, and supportive of all individuals. We encourage qualified individuals with disabilities to apply and will provide reasonable accommodations to ensure that they have equal access to employment opportunities.
Red White and Blue Thrift Store