SEASONAL Part-Time Retail Salesperson

Who We Are Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION Retail Sale Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand.

MAJOR ACCOUNTABILITIES Provide customer service using proper selling techniques, product knowledge, and the GUEST service model:

Greet and make customer contact

Understand the customer's needs

Educate the customer on product features and benefits

Solve any customer problems/answer any questions

Transact the sale through suggestive selling, multiple selling, and effective closing

Correctly measure and fit customers with appropriate NB product

Inform customers about any promotions we have running

Keep the floor always looking its best - neat, organized, and well stocked

Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.

REQUIREMENTS FOR SUCCESS Must be 18 years of age or older.

Past retail experience preferred, but not necessary

Strong customer service and verbal communication skills

Familiarity with cash register functions

Willingness to work a flexible schedule that may include weekends and holidays

move boxes of product up to 50 lbs (with assistance if necessary); Victoria Gardens, CA Retail Only

Pay Range: $16.90 - $17.90 - $21.50 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)

New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture. Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount. Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.

At New Balance, our job is to aid athletes in their pursuit of excellence, whether that means helping professional athletes set records and win medals, or propelling everyday athletes to achieve a new PR, run their first 5K or just to live a more healthy and active lifestyle. Our products are the perfect blend of function and fashion, giving you the performance technology you need and the style you want.