Management system engineering

White Sky Technologies specializes in systems engineering and technology management solutions for U.Government clients. We are committed to meeting our customer’s needs with a dedicated and highly qualified workforce.

As a System Engineer, you are responsible for providing support to our web-based mission application and its customers. This software product is a full life cycle software suite that provides audio & video ingest, storage, query, playback, analysis, and transcription features. Our application is used by national and tactical analysts on small systems (laptops) and large systems (server farms). You will be working with technologies including Amazon Web Services / VMs, Kubernetes, Docker, Grafana, Kabana, GitLab CI/CD, Jira, Confluence.

Support the DevOps team in testing and troubleshooting our web application

Collaborate with operations and development teams to identify testing needs and develop test plans

Monitor Tier 1 application health and status metrics

Report issues detected during testing or system usage via the ticketing system

Perform system and application installations and upgrades

Provide operational support and/or training to users

Monitor and respond to application related Jira Service Desk tickets

Participate in minor CONUS/OCONUS travel (~1-2 times per year)

Experience with GitLab and CI/CD pipelines

Experience working in Linux environments (RHEL 8/9, Rocky 8/9)

Experience providing customer support through Jira Service Desk

Familiarity with scripting languages (Bash, Python, Ruby)

Familiarity with containerized applications, specifically using Docker/Kubernetes

Familiarity with BDD testing frameworks (Cucumber, Spock, Behave)

Familiarity with automated configuration management tools (Ansible, Salt, Puppet)

Experience with HCI/AWS Cloud services

Experience with IT Instances Authoritative Data Source (ADS)

Bachelor's degree in Computer Science or related discipline from an accredited college or university is required. Four (4) years of additional SWE experience on projects with similar software processes may be substituted for a bachelor's degree.

provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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