Head of Operations **URGENT**

A Supervisor is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our leaders are responsible for executing daily operations and keeping team members accountable for each component of operational excellence and our recipe for service. A supervisor’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. They lead by example and set the tone that others will follow. *We are currently holding open interviews every Tuesday from 4pm-5pm. Apply and come to our restaurant to be interviewed by one of our hiring directors. If you have a resume you can attach it to your application or bring in a hard copy. Open interviews end at 5pm sharp. Those who have been selected to schedule an interview can also come to open interviews on Tuesdays.

Position Type:

Full-time

Weekend and holiday availability

Our Benefits Include:

A fun work environment where you can positively influence others

Flexible scheduling (and closed on Sundays)

Learning first-hand from an experienced Operator and restaurant leaders

Intentional growth and development to help you reach your professional goals

Scholarship opportunities

Competitive pay

Responsibilities:

Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant

Offer immediate and respectful response to guest's needs

Assist in training of new hires, set the tone for a shift, and act as a role model for our team

Be a friendly, encouraging team player

Open and/or close, lead shifts, key holder

Count drawers and finalize day

Excellent communication skills, both written and spoken

Keep team accountable and provide coaching opportunities

Qualifications and Requirements:

Smile

Create and maintain eye contact

Speak enthusiastically

Make emotional connections with guests

Reliable transportation

Ability to work in a fast-paced environment

Strong people skills with a desire to serve team members

Strong commitment to superior customer service

Ability to manage team member behavioral and performance issues

Ability to work in a team environment with shared ownership and responsibility

Minimum 1 year prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.