Merchandise Key Holder

Boot Barn Key Holder Position

Boot Barn is where community comes first. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.

With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our Key Holders engage with customers, create an exceptional in-store experience and provide leadership and support to store partners. They embody Boot Barn's Mission, Vision and Values in their words and actions while demonstrating selling and service expertise, product knowledge, visual merchandising presentation skills and strong point-of-sale proficiency. Additionally, Key Holders partner with the leadership team in driving activity to exceed store sales goals, help with team development and assist with store operational procedures as assigned.

Key Holder Duties

exceed overall expectations to build long-standing customer relationships.

understand and communicate product knowledge (including features and benefits) to the customer.

Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.

Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.

Assist with processing merchandise as well as monitoring and replenishing floor stock.

Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.

Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.

Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.

Demonstrate high level of quality work, attendance and appearance.