Head of Programme Management

Program Manager (Sustaining) page is loaded## Program Manager (Sustaining)locations: Full timeposted on: Posted Todayjob requisition id: 580324### Job TitleProgram Manager (Sustaining)### Job Description**Your role:*** Leading structured sustainment programs aligned to organizational goals, ensuring delivery within defined scope, schedule, and budget constraints. Providing end-to-end governance across planning, execution, and delivery with limited supervision and strong ownership.* Managing program execution rigor, including integrated schedules, dependencies, risks, and issue tracking, clear escalation pathways and decision-making forums. Providing transparent reporting to leadership on scope, timelines, quality, and compliance.* Owning the sustainment program management for a portfolio of medical devices, including hardware, Software as a Medical Device (SaMD), and connected digital platforms. Ensuring products in the field remain safe, effective, compliant, and commercially viable throughout the full lifecycle.* Driving the roadmap clarity and execution for sustainment initiatives such as minor enhancements, defect remediation, cybersecurity updates, and regulatory-driven changes. Balancing speed, quality, and compliance to support revenue continuity and customer satisfaction.* Implementing and managing detailed program plans covering timelines, resourcing, risk management, and cross-functional dependencies. Monitoring performance using KPIs such as schedule and cost variance, proactively identifying and mitigating risks to keep programs on track.* Partnering cross-functionally with Quality, Regulatory, Clinical, and Post‐Market Surveillance teams to monitor field performance and manage risk. Applying structured risk assessment practices (e.g., Ensuring regulatory and quality compliance across all sustainment activities, including adherence to FDA 21 CFR Part 820/QMSR, ISO 13485, IEC 62304, ISO 14971 and cybersecurity and data privacy requirements (as applicable).* Driving continuous improvement initiatives to enhance efficiency of sustainment operations, reduce cycle time, and improve product reliability and customer experience. Enabling data-driven decision making by defining and tracking key KPIs.**You're the right fit if:*** You’ve acquired 7+ years of software medical device Product development and/or Program or Project Management experience, with significant exposure to sustenance or lifecycle management.* Hands-on experience managing products in-market including post-market surveillance, complaint handling /CAPA and sustenance releases (patches, updates, minor features). + Strong knowledge of medical device regulations and standards including ISO 13485, IEC 62304, ISO 14971. + Experience with SaMD and/or connected medical devices is highly preferred.* You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .* You are an excellent communicator and influencer, capable of aligning diverse stakeholders and driving decisions in a matrixed organization.**For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.This is an office role.**About Philips**We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.* Discover* Learn more about* Learn more about**Philips Transparency Details**The pay range for this position in PA is $127,000 to $202,000.The pay range for this position in MA is $136,000 to $216,000.The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Additional Information**US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.Company relocation benefits **will not** be provided for this position. Interested candidates are encouraged to apply as soon as possible to ensure consideration.*Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.*Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.*It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact View phone number on click.appcast.io, option 5, for assistance.**J-18808-Ljbffr Philips International