Entry Level Seasonal Tax Preparer

Seasonal Entry Level Tax Preparer

At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. We are here to ease their stress and provide expert customer service and tax knowledge.

As a Seasonal Entry Level Tax Preparer, you will be responsible for providing guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, year-end tax forms and providing clients with IRS audit support. Conduct face-to-face tax interviews with clients.

Prepare complete and accurate tax returns.

Provide clients with IRS audit support.

Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations.

Collection and processing of clients' payments while ensuring timely deposits.

Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.

Answer client calls via our national call center routing system.

Answer questions and provide future tax planning to clients.

Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution.

Support office priorities through teamwork and collaboration.

Passion for providing extraordinary customer service.

Basic knowledge of computer functions and math.

Experience in accounting, finance, retail, bookkeeping, or tax preferred.

Bachelor's degree in Accounting or related field a plus!

Compensation: $15.50 per hour