Head of Project Services

Location:Remote - Pennsylvania, United States of AmericaJob ID: R0138959Date Posted:2026-09-10Company Name:HITACHI ENERGY USA INCProfession (Job Category):Project/Program ManagementJob Schedule: Full timeRemote:YesJob Description:The OpportunityAs a Technical Project Manager, you will own customer projects and orders for HV Service from the Sales handoff through execution, customer validation, invoicing, and payment confirmation. You will verify order information and documentation, coordinate field service resources, manage project schedules, and communicate directly with customers and internal teams. You will plan and manage large Gas Insulated Switchgear substation installation projects, including equipment delivery, civil readiness, erection, gas handling, testing, commissioning, energization, and turnover. You will also support commercial activities, resolve customer disputes, monitor accounts receivable, and apply AI-augmented project management tools to scheduling, risk identification, resource forecasting, documentation, reporting, and project progress data.How You’ll Make an ImpactOwn customer projects and orders from Sales handoff through execution, customer validation, invoicing, and payment confirmation.Verify customer information, order documentation, contractual scope, and project requirements with the technical sales team.Maintain service sales order documentation in SAP and verify field service dates and job information in FSM and the Field Handoff Order Sheet.Coordinate project handoffs to field service operations, confirm resources, and engage other departments when clarification or additional input is required.Confirm product schedules, shipments, and on-time material delivery for projects that include material supply.Communicate with customers regarding project updates, schedules, change notices, shipping, field resources, closeout documentation, disputes, and payment collection.Plan, sequence, and manage large GIS substation installations, including civil readiness, equipment delivery, erection, gas handling, testing, commissioning, energization, and turnover.Apply AI-augmented project management tools to identify risks, forecast schedules and resources, prepare documentation and reports, and monitor installation progress data.Your BackgroundCandidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.Bachelor’s degree in Electrical or Mechanical Engineering, and three (3) to five (5) years of experienceKnowledge of high-voltage products, services, and their applications.Experience installing and commissioning large GIS substation projects, including multi-bay layouts, gas handling, and high-voltage field testing.Proven ability to manage on-site installation of large, complex GIS substation projects while coordinating field teams, contractors, equipment deliveries, and schedules.More About UsAt Hitachi Energy, you can grow your capabilities while contributing to the technologies and projects shaping the future of energy.Opportunities to work on innovative technologies shaping the future of energyA collaborative environment with experienced professionalsAccess to learning platforms and career development programsAttractive health and retirement benefitsPaid leave and flexible work arrangementsEqual Employment Opportunity(EEO)-Females/Minorities/Protected Veterans/Individuals with DisabilitiesEqual Employment OpportunityHitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individualswith disabilities.Accessibility and reasonable accommodationProtected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.SummaryLocation: Remote - Pennsylvania, United States of America; Crystal Springs, Mississippi, United States of AmericaType: Full time