Patient Transporter, Transportation Services
Veterans Affairs, Veterans Health Administration
Summary This position is intended to perform transportation support work related to the specialty area of passengers i.e. beneficiary travel. The position is to perform duties as a Transportation Assistant, the duties of which are to initiate and complete a wide variety of administrative and technical for the Beneficiary Travel Program within the CTVHCS. The location of this position is at the Waco campus within the Beneficiary Travel Unit, Eligibility and Processing Section within Med Admin Service. Obligates funds for travel fund control points. Determines travel eligibility, computes mileage/common carriers, and prepares electronic voucher. Looks up Veteran's home address in VistA and calculates the mileage to and from appropriate facility. Moves back and forth successfully between various computer software programs to accomplish duties in a timely manner. Uses extreme tact and respect in communicating with applicants who are not eligible to receive Beneficiary Travel. Shows proficiency in the use of VistA, Beneficiary Travel Self-Service Support (BTSSS) system, and the Beneficiary Travel Dashboard. Certifies all beneficiary travel vouchers via computer input. Provides on-the-job training to new employees. Receives Veterans making claims for reimbursement at the time of their discharge from the medical center, domiciliary, nursing home care unit, or after an outpatient visit. Work Schedule: Monday - Friday; 7:30am -4:00pm or 8:00am - 4:30pm Telework: Not available Position Description/PD#: Transportation Assistant/PD08040A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. following strict security measures when accessing or exiting computer software; moving back and forth successfully between various computer software programs; and customer service. Determine travel eligibility, computes mileage/common carriers, and prepares electronic voucher. Maintaining computer records for travel transactions. To qualify based on education for this grade level you must have successfully completed 4 years above high school in any field for which high school graduation or the equivalent is the normal prerequisite. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. For further information, visit: Note: If your school has changed names, or is no longer in existence, you must provide this information in your application. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at
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