Head of Project Management

Specialist-Change Management IIOur team members advance our mission and exemplify excellence, compassion, teamwork, and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Information Services organization in the role of Specialist-Change Management II.Accountable for delivery of work product and general collaboration with change and project teams, workstream leads, business owners, and impacted groups during organizational transformation initiatives. Helps equip stakeholders both internal and external to the project team with the knowledge, skills, resources, and support needed to transition through change while fostering adoption, minimizing disruption, and supporting sustained organizational success. Tracks progress against assigned milestones and supports reporting on change readiness, adoption, risks, and stakeholder feedback. Supports development of stakeholder engagement plans, adoption plans, resistance prevention and management plans, reinforcement plans, and transition-of-ownership activities. Applies change and project management methodologies such as Prosci, ADKAR, PMP, and Critical Path practices. Helps monitor change impacts and adoption by gathering feedback, identifying trends, and documenting barriers. Uses change software, project management tools, and data analysis tools to support progress tracking and outcome measurement. Helps stakeholders understand the change, expected impacts, available resources, and adoption expectations. Identifies routine areas of resistance and works with project teams to address challenges. Supports development and implementation of mitigation actions for adoption risks or unexpected setbacks. Supports alignment of change strategies with project goals and organizational needs. Partners with training, communication, operational, and consulting partners to support a cohesive approach to change. Supports development and delivery of change-related training programs. Maintains and refines tools, templates, process documentation, and support materials. Provides limited guidance to less experienced Practitioners or project support roles as needed.Candidate QualificationsBachelor's degree in organizational development, Business, Psychology, Healthcare Administration, or a related field is required.Certification in Project Management is preferred, such as PMP certification.Experience supporting projects, process improvement, communications, training, operations, healthcare, or organizational change initiatives is preferred.Foundational exposure to change, project management, stakeholder engagement, or training support is preferred.Familiarity with change, project management, data analysis, and virtual collaboration tools is preferred.Ethical Practice- Demonstrates the highest level of confidentiality standards in handling of customer relations, medical and prescription records and Health Insurance Portability and Accountability Act (HIPAA) compliance. Reports and responds immediately to unethical behavior or conflicts of interest.Customer Focus- Identifies current and short-term customer needs and ensures effective delivery of high quality and value-added solutions, products, and services that meet or exceed customer expectations.Uses resources such as other team members, written or online manuals or work-related materials, etc. Produces on time high-quality work deliverables. Applies basic project management principles, and applies logical, consistent, and organized standard of work practices. Independent Judgment- Exhibits sound professional judgment and diplomacy in handling unexpected problems and frequent interruptions that require immediate action or attention. N/AShift: Full time/HybridLocation: Indianapolis, INIndiana University Health is unlike any other healthcare system, and we are looking for team members who share the things that matter most to us. As one of Indianas largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation, and education, and make Indiana one of the healthiest states.The systems programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics, and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, brings together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.