2nd Shift Hotel Restaurant Server

Dinner Server Position at Higgins Beach Inn

Shade at Higgins Beach Inn is seeking team-oriented experienced Dinner Servers to join the culture we've created. Location: Higgins Beach Inn, Scarborough, ME Hours: 12-30 hours per week Compensation: $7.07 per hour + tips Seasonal Position: Now through October Start date: ASAP Benefits: Discounted stays and food & beverage at affiliated properties Experience: Previous experience required

Working as a member of our Food & Beverage Team, ensure that guests have an enjoyable dining experience by providing quality customer service, including accurately taking orders, understanding menu items and food preparation techniques, serving/clearing food and drinks, and accurately processing and collecting payment. Work closely with Restaurant Management, Kitchen Staff and Food & Beverage personnel to help guarantee our guests a dining experience which exceeds their expectations.

Be prepared to answer questions about menu items and food preparation techniques and be prepared to make suggestions about special menu items. Take advantage of opportunities to up-sell additional food and beverage items where appropriate.

Answer questions from patrons about beverages and beverage service. Understand regulatory responsibilities regarding service of alcoholic beverages.

Understand order taking systems to be able to clearly, accurately and quickly convey guest orders to kitchen

Deliver food and beverage to tables in an efficient manner following appropriate table service techniques. Ensure that food is presented to diners as ordered and according to restaurant quality standards.

Be available to guests to assist with any needs, corrections or additional items desired during service. Be able to determine when guests have finished meals, clearing tables in an efficient manner following appropriate table service techniques.

Prepare and present customer bills. Ability to safely operate restaurant equipment including, but not limited to coffee makers, refrigeration, juice machines, soup warmers, toasters, point of sale systems and other basic kitchen equipment and appliances, etc.

Handle and communicate special orders and guest complaints in a professional manner. Share information with customers about the status of their orders. Have a basic understanding of common food allergies and communicate these issues to the kitchen to ensure diner safety.

Complete side work as assigned (resetting tables, stocking supplies, cleaning, etc.)

Participate in set up, execution, and clean up of banquet functions as outlined in Banquet Event Orders/Event Sheets and as directed by Sales & Catering Manager/Dining Room Manager

Maintain food safety, service station and personal cleanliness and sanitation standards as required by the Maine Department of Health and Human Services and OSHA, as well as general maintenance and upkeep of dining room/restaurant.

Know who to notify in case of broken equipment or unsafe/unsanitary conditions.

Must have bilateral fine manipulation of both hands which may be repetitive for entire shift.

Must be vertically mobile working in limited space for entire shift.

Protect the assets of this property and Migis Hotel Group.

Previous food & beverage required

Ability to communicate in English, both orally and written, with guests and employees, some of whom will require high levels of patience, tact and diplomacy.

Ability to understand verbal directions, as well as written menus, recipes, labels on foods and chemicals, and other workplace safety signage.

Knowledge of common food allergies and understanding of cross-contamination issues.

May require the ability to work on uneven outdoor surfaces.

may include early mornings, evenings, weekends, holidays, and split-shifts.

Hazards include, but are not limited to cuts from knives, burns, slips, and tripping.

Why Work at Migis Hotel Group: Our employees comprise the core asset of our company. Many members of our leadership and management team started in entry level positions and moved on to training the next generation. To support the well-being of our team and their families, we offer meaningful company-sponsored benefits to eligible employees and perks such as discounts at our properties and recreational staff days. Learn more about Careers and Company Culture at Migis Hotel Group.