Salesperson for Retail Sales

The Sales Associate is responsible for supporting Management in promoting a customer‑ and product‑focused sales culture, where values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.

Maintains knowledge of current sales and promotions; maintains pricing and visual standards.

Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.

Participates in visual directives including monthly store sets and zone maintenance.

Customer Experience

Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omnichannel experience.

Ensures prompt resolution of customer concerns.

Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.

Reinforces buying decisions at the checkout and achieves add‑on goals including gift card sales.

Builds and maintains a solid customer following through clienteling and wardrobe‑keeping.

Knows current product fit and style assortment offerings in store and online.

Maintains consistent client communication through utilization of customer book.

Supports replenishment activities that keep the store full and abundant.

Assists with locate fulfillment.

Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc., Seeks personal developmental opportunities and readily solicits feedback.

This position may be found in multiple brands. Some duties may vary from brand to brand.

Retail or sales experience preferred.

Must be 16 years of age or older.

Excellent customer service skills.

Able to communicate with customers, Associates, and Management.

Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Constant Walking/Standing - 67-100% of 8‑hour shift.

1-33% of 8‑hour shift.

Frequent Climbing - 34-66% of 8‑hour shift.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

#