Administrative Professional - Service

We invite you to search for your next career opportunity at our headquarters in Tampa, Florida, or at one of our 19 Metals Service Centers across America.

Administrative Assistant

With distribution centers nationwide, McNICHOLS is the leading and trusted supplier of metal products including perforated, grating, mesh, expanded, and designer metals. Our products are used in applications all around you, helping to shape architectural designs, entertainment venues, and more. Family-founded and customer obsessed, we have a purpose driven team inspired to support our customers in building America.

We have an exciting opportunity for an Administrative Assistant to join our team. This position provides organized, responsive administrative support to daily branch and operations activities. Coordinates communications, maintains accurate order and work-order documentation, supports shipping and delivery processes, assists customers and visitors, and helps teams resolve routine status, paperwork, and scheduling needs.

This role requires someone who is comfortable working in both an office setting and on the warehouse floor, as they will regularly gather and deliver information between the two environments.

Greet customers, drivers, vendors, and visitors; Monitor shared inboxes and phone lines, prepare routine reports and updates.

Follow up with internal teams, carriers, vendors, and customers.

Coordinate carrier calls, pickups, and related shipping documentation.

Work closely with Sales, Operations, Shipping, Fabrication, Receiving, Accounting, and other support teams to keep work moving and information current.

Assist with mail, supplies, filing, branch events, returned items, data entry, and other routine administrative needs as assigned.

Follow established procedures, verify information before processing, maintain organized records, and escape exceptions involving transactions, material, payments, or compliance documents.

One or more years of administrative, customer service, office, logistics, manufacturing, distribution, or related support experience preferred.

Working knowledge of Microsoft Outlook, Excel, Word, PDF tools, shared inboxes, and business systems; ability to learn order-management and operations platforms.

Clear and professional written and verbal communication skills, with the judgment to route urgent or sensitive matters appropriately.

Professional, dependable, collaborative, and comfortable interacting with customers, drivers, vendors, and employees at all levels.

At McNICHOLS we reward our team with quarterly incentives, great health and wellness benefits, generous 401k matching, 15 days of PTO, as well as 100% company paid life insurance, disability, wellness, and financial health benefits.