Head of Platform Product Management - Remote

EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB's data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. Candidate Note: This position is 100% remote for candidates based in the US

We are looking for a Product Manager who is excited to improve the end-to-end experience of our core platform offering. This role will focus on the customer journey from initial install and setup through onboarding, ongoing administration, upgrades, and day 2 operations. Working cross-functionally across engineering, design, support, sales, and marketing to improve the end-to-end customer experience.

Helping define and prioritize improvements across installation, setup, onboarding, usability, and ongoing operational workflows.

Partnering with engineering and design to translate customer and business needs into clear product requirements and roadmap priorities.

Collaborating with technical teams to ensure the experience is reliable, scalable, and aligned with enterprise customer needs.

Bringing a curious, practical, and collaborative approach to solving customer and platform challenges.

3+ years of experience as a product manager or in a closely related role working on software products.

• Customer focus and an interest in improving onboarding, usability, and operational experiences.
• Solid understanding of product management fundamentals and modern software development processes.

Experience with installation, onboarding, administration, or platform workflows.

Familiarity with enterprise software, infrastructure, or systems-oriented products.

Experience working closely with support or customer-facing teams to identify and address product friction.

Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.

We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We celebrate diversity and are committed to creating an inclusive environment for all employees. LI-Remote