Full Time Housekeeper / Hotel Housekeeping

Mainstay Suites of Rapid City, SD is seeking a Housekeeper to join our team! The Housekeeping associate’s primary responsibility is to provide clean and comfortable guest rooms in accordance with brand standards, while ensuring guest satisfaction by providing friendly, professional and courteous service. The housekeeper is also responsible for ensuring that public spaces are clean and aesthetically pleasing for guests.

Must have the ability to provide professional and courteous guest service.

• Must have good time management skills and the ability to work with minimal supervision.
• Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing.

Thoroughly and correctly cleans and sets up guest rooms in accordance with brand operational policies and standards to ensure guest satisfaction. Cleaning of guest rooms includes, but is not limited to, the following tasks:

• Replenishes/replaces promotional materials/literature, and room amenities.
• Reports all “DO NOT DISTURB” or bolted door guest rooms to supervisor to ensure guest safety and maximize guest satisfaction.
• Organizes storage areas to ensure the quality of the contents and to maximize job efficiency by checking stock to determine adequacy, restocking storage rooms and/or carts, and pulling damaged and/or rewash linen and returning it to the laundry storage areas.
• Acquires working knowledge of the property and all facilities to respond to guest questions effectively.
• Understands and applies all hotel safety and security procedures as required to maintain a secure and safe environment for employees and guests
• Job Type: Full-Time

We are an E-Verify participating employer.

EOE M/F/Vet/Disability

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.