Host - Restaurant (Evening)

Description:

Warmly greets guests as they enter the restaurant, accommodating any special needs

Answers and addresses all phone calls directed to host/ess stand in a courteous, professional and timely manner

Asks if it is guests' first time, and if so, alerts manager

Calculates approximate wait time and manages guests' expectations when there is a wait

Thanks guests as they leave and invites them to come back

Confirms guest reservations the morning of their reservation

Performs other functions as time permits and as necessary including, but not limited to, rolling silverware, cleaning entryway, seating

Advises a Manager of any guest complaints

Weekend, Evening and Holiday work are required

Requirements:

Excellent interpersonal and telephone skills

Reading, writing, verbal communication, and simple math skills required

Has thorough knowledge of restaurant hours, offerings, special events, etc

Ability to exercise good judgment when resolving problems

Ability to remain calm and outgoing under pressure

Attention to detail

Able to respond in emergency situations to avoid imminent dangers to self and others

Be able to find or have a reliable source of transportation