Phlebotomist- Lead *Nights*

Quarterly Bonus Potential

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Phlebotomist Leader, under the direction of the area supervisor, ensure that daily work of the Patient Service Centers (PSCs) and In-office Phlebotomy (IOPs) are completed accurately and on time. The person in this position maintains a safe and professional environment for patients, clients, and employees and provides administrative and training support to the supervisors. Ready to travel to a client location within a designated region with short notice.

Assist supervisors with the implementation of Standard Operating Procedures (SOP's) for phlebotomy services in accordance with PathGroup guidelines.

Function as back up for the Phlebotomist Supervisor as necessary and carry out duties in his/her absence.

Coordinate the work of phlebotomist in the Patient Service Centers and In-office Phlebotomy (IOPs) to assure that production is consistent and service levels are maintained. Responsible for training, coaching, and providing input on the performance evaluation of the phlebotomists. Assist in relocating, opening new facilities as necessary.

Perform site visits as assigned, and document findings. Assist with QA (quality assurance) audits.

Greet customers appropriately. Treat all customers in a courteous manner.

Ensures all field phlebotomy and PSC specimens are collected accurately and on time.

Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. Reduces patient anxiety by providing a calm environment for patients before, during and after the collection process.

Disposes of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies. Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies.

Enters patient, specimen, insurance, or billing information into computer. Communicate with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc.

Researches test/client information utilizing lab computer system.

Stores specimen sample according to required temperature, places samples in appropriate collection container/ tube, accurately labels, follows different procedures as outlined by specific to protocol deemed necessary for transport to maintain integrity of the specimen. Demonstrates proficiency of proper collection methods and proper processing of all specimens.

Prepares schedules with minimal overtime for employees and floaters to be submitted to the supervisor for approval.

Maintains daily records and all appropriate PSC/IOP Phlebotomy logs.

Assist with compilation of monthly statistics and data.

Performs basic clerical duties, i.e. filing, faxing, and preparing mail. The person in this position is required to perform electronic data entry.

Approves time in attendance software by noon on the Monday following the end of the pay period. Submits accurate expense and travel logs Monday for the week prior or as directed by management.

Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.

Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.

Communicates pertinent information/issues to supervisor, manager or group leader for resolution.

Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.

Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.

Utilizes proper PPE (Personal Protective Equipment) to ensure patient and personal safety. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.

Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.

High School Diploma or GED is required

Medical training as medical assistant or paramedic preferred.

Phlebotomy Certification is preferred. (Proof of auto insurance required.

Overnight stays may be required.