Head of Recruiting & HR

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business‑to‑business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long‑standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

a company which has embraced the vision to delight its customers, while out‑performing its competitors, a business which is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best‑in‑class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values and of course loving chocolate.

The Human Resources Manager will effectively manage the day‑to‑day duties of the Human Resources function at our Chicago, IL, Robinson, IL & Bethlehem, PA manufacturing sites. As a member of the local management team, you will be a business partner helping design, drive and implement various HR and operational initiatives across all sites you will be supporting. Provide mentorship through planning, organizing, and implementing activities in support of plant operations

Serve as functional resource for employee base, ensuring their understanding and compliance with benefits, HR policies, and regulations

Must partner with Global Business Services (GBS) to ensure all HR related (TA, HR, TD) activities are executed according to our processes and procedures

Support BCOS and PDO related activities and drive the HR People pillar initiatives

Drive and support all employee engagement action planning execution and retention initiatives for Chicago Manufacturing and Bethlehem sites

Ensure employee HRIS and filing systems are maintained

Manage timecard and paid time off approval process

Perform recruitment and staffing activities (for exempt and non‑exempt staff) including the management of postings, evaluation of applicants and any required pre‑employment screening

Support various audit processes

Perform special projects as needed (i.e. implementation of policies and procedures, training in various programs, drive employee engagement and safety committees, etc.)

Agency, HR and office management expenses invoicing, coding and approving

Ensure successful roll‑out and completion of Performance Management Processes for employee population. Educate employees on Health and Wellness policies

Partner directly with local leadership to resolve employee issues and actively work with managers to improve engagement, retention, and performance

Identify and implement training solutions for all departments within the facility

Utilize results from engagement surveys to build action plans and increase internal employee happiness

Support managers in providing continuous performance feedback to employees

Lead employee relation efforts, liaising with the Site Operations Manager to create and implement local and business aligned initiatives that promote effective employee and management relations

Participate in development and implementation of plant’s goals and objectives

BA/BS in Human Resources Management or related field, or equivalent HR experience

5 to 7 years of HR experience in food manufacturing. Multi‑site support experience

Computer proficiency, including Microsoft Office Suite and experience with HRIS systems

Customer service oriented

Strong MS Office skills required

Ability to professionally manage highly sensitive & confidential information

able to multi‑task and manage/drive multiple projects simultaneously

Ability to offer and promote a high level of internal customer service

Good listening, fact‑finding, conflict management and interpersonal skills

HR (PHR/SHRM) certification is preferred

Travel Requirements

Travel is required for this position

Must be able to travel between facilities regularly or as needed to support and drive all company initiatives and employee engagement activities

Salary Range of $90,000 - $125,000, depending on factors such as experience and location, plus annual bonus and our comprehensive benefits package.

Paid time off, Paid Holidays, Flex Days, plus your birthday off

An atmosphere where diversity is embraced, and inclusivity is second nature. Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!

Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think.