Concierge | Part-Time | Flex Shift

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Part Time Pine Ridge of Garfield, Clinton Township, MI, US

Salary Range: $15.00 To $16.00 Hourly

This position serves as an ambassador for the community and executes receptionist, customer service, hospitality as well as other responsibilities as defined in this document to assist in the administration of the community.

True Connection Communities (TCC) is a rapidly growing Senior Housing platform focused on the Active Adult and Independent Living segments of the business. At TCC, every day is an opportunity at our Senior Living Community for all our team members to make lasting connections with each other, residents, and resident’s families in a profound and personal way. At True Connection Communities, you’ll find opportunities to impact lives whether you have direct contact with residents, or support or lead someone who does. For more information on True Connection Communities visit .

Medical/Dental/Vision Insurance, Health Savings Account (HSA) & Flexible Spending Account (FSA)

Paid Parental Leave, Short-term & Long-term Disability

Paid Holidays

Paid training

Employee Assistance Program (EAP)

Provides positive first impression to anyone who enters the community.

Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages according to policies and procedures.

Ensures lobby area is scented and has music playing during shift.

Notifies residents of visitors.

Instructs resident’s visitor according to resident’s instructions.

Types, copies, orders, and maintains inventory of office supplies, performing other clerical duties as assigned.

Maintains and updates Emergency Phone Number Log and keeps log at hospitality desk.

Maintains and updates emergency contact information on each resident and keeps information at front desk.

Assists managers with various clerical responsibilities.

Be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information.

Based on interactions with residents will immediately advise supervisor and Executive Director of any noted changes in physical and/or mental health of residents.

Works collaboratively with supervisor to create a positive, hospitality-oriented atmosphere for all associates and residents.

Gives exceptional customer service to residents and visitors, from providing a pleasant greeting to maintaining professionalism and composure in more challenging situations.

Recognizes and fosters a sales-oriented culture by participating in and contributing toward the sales and marketing efforts of the community.

High school diploma or GED required.

Must be comfortable with a multi-line telephone system, answering, taking messages and transferring calls.

Must have word-processing and clerical skills, and familiarity with Microsoft Office products.

Self-motivated, possessing considerable initiative and judgment in order to work with minimal supervision.

Must be able to work flexible hours and participate in holiday activities.

This position works in a professional office environment. This position routinely uses standard office equipment such as computers, phones, printers, scanners, photocopiers, and filing cabinets. The Concierge works within the Senior Living Community, where there may be possible exposure to communicable diseases and infection, exposure to latex, possible exposure to blood-borne pathogens, possible exposure to various chemical, infectious, or biological hazards, and possible exposure to pets.

True Connection Communities is an Equal Employment Opportunity Employer M/F/D/V. We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws.

True Connection Communities complies with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities.

True Connection Communities is a Drug-Free/Smoke-Free Workplace.

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