Head of Operations Management (m/w/d)

Pay: $70,000 - $75,000 (+ potential bonus)

Location: Onsite

Note: This operation runs 24/7, and individual schedules are determined by volume and client needs. Weekend availability is required and the facility is only closed three days each year.

Job Purpose:
To provide senior-level managerial and operational support by overseeing the daily operations of the distribution center.

Essential Duties and Responsibilities:

Oversee and coordinate all operational activities within the distribution center.

Assign managers, supervisors, and warehouse associates their respective duties.

Manage warehouse schedules to ensure adequate staffing levels across all shifts.

Establish and enforce operational procedures for verifying incoming and outgoing shipments, handling and disposition of products, and maintaining warehouse inventories.

Coordinate distribution center activities with transportation providers to ensure on-time deliveries.

Manage system processes and records control.

Oversee employee safety programs and general training initiatives.

Assist with the reclamation of damaged merchandise and ensure proper reporting of donations.

Ensure compliance with all applicable state, federal, and OSHA regulations related to warehouse operations.

Implement department standards and guidelines.

Manage the performance review process in accordance with HR and corporate policies.

Oversee customer service functions to ensure timely resolution of client issues.

Strong communication skills and the ability to independently implement and manage operational programs.

High proficiency in computer systems and warehouse management software (WMS).

College-level education with 8 to 10 years of experience in warehouse management.

Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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