Flex Barista

BARISTA

Ensure a pleasant and enjoyable experience for all customers. To greet customers as they approach Citrus Market counter. To provide high quality and efficient preparation of customer food orders. To take orders in a service-oriented manner, demonstrating complete knowledge of all menu items, ingredients and prices, and employing suggestive selling skills where appropriate. Recognize regular customers and anticipate their needs. To keep the food prep areas and food display cases and counters clean and uncluttered. To provide efficient cash register processing of customer orders, and thank customers for their business. Reports To Food and Beverage Manager Drivers of Success

Personable, Friendly Demeanor
Customer Service and Cleanliness Obsession
Food Prep Skills
Team Player, Leadership Skills
Professionalism, Responsibility
Enthusiasm, Hustle, Achievement Orientation
General Food Service/Cafe Knowledge and Experience
Primary Responsibilities

Welcome customers to the deli, and thank them for their business; get to know and use names as often as possible
Ensure food prep area is always stocked with all needed ingredients, utensils, etc.
Assist customers in selecting their food orders; make suggestions where appropriate
Prepare all food orders according to recipes or provided guidelines
Prepare all food orders in the most efficient manner and order
Be service-oriented and aware of customers in line; make eye contact, let customers know you'll be right with them, and handle multiple orders simultaneously when possible
Promote daily specials, new menu items, and healthy alternatives for those interested in low-fat items
Be flexible with customers regarding special requests; allow substitutions wherever possible
Ensure the deli case and drink cases are kept stocked and that counter areas are uncluttered
Operate the cash register efficiently; ensure adequate change is maintained in the drawer
Follow member and guest charging policies and associate discount policies
Follow all opening and closing procedures as applicable
Follow all state liquor laws in the responsible service of alcohol
Keep the food prep areas sanitary and uncluttered
Keep condiments and paper goods supplies stocked
Cross-train in other restaurant positions
Ensure that club member and guest orders are serviced before associate orders
Other responsibilities as assigned by the Food and Beverage Manager
Essential Physical Requirements
Qualified candidates, with or without reasonable accommodations, must be able to:

Write, read, speak, hear and see
Stand and walk for prolonged periods
Bend, lift and carry up to 40 lbs.
Set-up and take-down light equipment
Operate kitchen and food prep utensils and equipment
Demonstrate manual dexterity and coordination - handle breakables and hot dishes
Perform general housekeeping work