Quality Engineering Senior

Field Quality Engineer, PowertrainEngineering | Phoenix, AZ | Full-TimeAt Lucid, we are creating an electric future without compromise. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. We build world-class vehicles by pushing performance, efficiency, and design beyond industry limits, setting new standards with vehicles like Lucid Air and Lucid Gravity. They care deeply about mastering their craft and delivering work they're proud of. We trust you to take ownership, push beyond what is expected, and help write the playbook for what comes next. By refusing to settle, you help shape the future of electric mobility and prove what's possible when craft and ambition refuse to compromise each other.Lucid's powertrain systems are among the most advanced in the industry, and this role exists to ensure they perform flawlessly in the real world. Field Quality Engineer, Powertrain, you will serve as the critical link between customer-facing field issues and the engineering teams responsible for long-term solutions. You will investigate complex issues across High Voltage Battery, Drive Unit, Charging, High Voltage Distribution, and Thermal Systems, transforming field data into actionable insights that improve vehicle reliability and customer satisfaction. Success in the first 12 months means reducing time-to-root-cause for critical powertrain issues, improving corrective action effectiveness, and driving measurable improvements in vehicle uptime and field quality performance. What you will find here that you will not find elsewhere is direct ownership of some of the most advanced EV powertrain technologies in production today, with the opportunity to influence both immediate customer outcomes and future product development.Powertrain Diagnostics & Investigation: Lead the investigation of complex field issues involving High Voltage Battery Packs, Drive Units, Charging Systems, High Voltage Distribution, and Thermal Systems. Perform hands-on vehicle diagnostics, data collection, signal validation, and component-level analysis to identify failure modes.Root Cause Analysis & Resolution: Drive or support structured root cause investigations, differentiating between design, manufacturing, supplier, integration, and service-related issues. Partner with engineering teams to validate solutions and confirm corrective action effectiveness.Field Data Analytics: Utilize warranty data, vehicle telemetry, diagnostics, and field reports to identify trends, prioritize emerging issues, and quantify customer impact. Monitor issue progression across vehicle configurations, model years, and production changes.Cross-Functional Technical Leadership: Collaborate closely with Electrical Engineering, Systems Engineering, Software Engineering, Diagnostics, Supplier Quality, Manufacturing Quality, and Service teams to accelerate issue resolution and improve product robustness.Issue Lifecycle Management: Manage field quality concerns from identification through closure, including replication, documentation, severity assessment, corrective action tracking, validation, and verification activities.Customer & Reliability Improvement: Identify high-severity and high-frequency issues affecting customers, reduce repeat repairs and vehicle downtime, and recommend improvements to diagnostic strategies, service procedures, and repair methods.Required: Bachelor's degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, or related engineering discipline. 4+ years of experience supporting electric vehicle powertrain systems, including one or more of the following: High Voltage Battery Packs, Drive Units, Charging Systems, High Voltage Distribution, and Thermal Systems. Demonstrated experience performing root cause analysis and solving complex technical problems using engineering fundamentals. Ability to analyze diagnostic data, vehicle logs, fault codes, and field performance metrics to identify root causes and drive corrective actions. Experience working cross-functionally with engineering, quality, manufacturing, service, and supplier teams. Experience in Field Quality, Product Quality, Sustaining Engineering, Reliability Engineering, or related functions.Preferred: 8+ years of experience supporting electric vehicle powertrain systems. Automotive OEM experience with electric vehicle development, launch, or production support. Experience supporting two or more full vehicle or powertrain product development cycles. Demonstrated involvement in new product launches and mass production environments. Experience with structured quality and problem-solving methodologies, including FMEA, 8D, DOE, SPC, Ishikawa Analysis, Control Plans, PPAP, and related quality tools. Master's degree in Engineering or related technical field. Direct experience supporting field issue investigations involving customer vehicles.Regular in-person collaboration with engineering teams and hands-on vehicle diagnostics are required.Lucid offers a comprehensive and competitive benefits package that includes medical, dental, vision, life and disability insurance, paid time off, and a 401(k) plan. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual incentive program.At Lucid, we believe diversity strengthens everything we build. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations @ lucidmotors.This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.