Telephone Triage Nurse - Night Shift
Vivian Health
Telephone Triage Registered Nurse
Shift Schedules Available: 3 Evenings/Nights with 1 Weekend day (4 day - 10 hour shifts)
Do you have the career opportunities as a Telephone Triage Registered Nurse you want with your current employer? We have an exciting opportunity for you to join Work from Home which is part of the nation's leading provider of healthcare services, HCA Healthcare.
within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: As a Registered Nurse, you will be responsible for delivering high-quality, patient-centered care in line with the requirements of the department and the standards of practice for the relevant state and specialty. Collaborating with medical providers and the care team, you will provide personalized, comprehensive, and compassionate care, following established nursing models such as "Assess, Perform, Teach, and Manage." Provide nurse advice and triage services to consumers calling with clinical questions
Provide appropriate compassionate advice to callers using evidence based clinical decision tools to help callers make personal health decisions. Facilitate referrals and event registration through internal transfer mechanisms.
Utilizes nursing skill and along with approved protocols to provide telephone nurse triage and/or health advice to consumers with clinical questions or symptoms.
Facilitates referrals for health services as appropriate via telephone and performs all components of call processing
Ensures performance standards are met and accepts constructive feedback
Speaks with a pleasant, professional phone voice and provides superior customer service to create an exceptional patient experience.
Documents caller information and outcomes in a relational database system in accurately and as prescribed by current standards and policies
Communicates appropriately and clearly with departmental management, co-workers and callers and exhibits willingness to master new work routines and methods Provides homecare, advice and/or education to callers that respects the cultural, spiritual, intellectual/educational, and psychosocial differences of individuals and preserves caller’s autonomy, dignity and rights. Associate Degree in Nursing or RN Diploma -Required
- Bachelor's Degree in Nursing– Preferred
- 3+ years of experience in bedside nursing required
- Telehealth experience helpful, not required
- RN) Registered Nurse, or (RN) Registered Nurse, or (RN) Registered Nurse, or Registered Nurse Diploma must be obtained within 6 months of employment start date
Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Telephone Triage Registered Nurse opening. We promptly review all applications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$1,481 - $1,646 per week
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