Customer Success Training Facilitator

About us: At Plexus, our vision is to help create the products that build a better world. Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world’s most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. When we invest in our people, we invest in building a better world.
With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success.

Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level.

The Training Specialist I will actively contribute to the development and delivery of impactful training programs by leveraging foundational knowledge and passion for continuous learning. Administer learning management system training to maintain data integrity and accuracy.

Support communication and alignment of global training processes and programs.

Manage training processes to ensure compliance with procedures, work instructions and training matrix requirements.

Facilitate the delivery of training materials to ensure effective content delivery.

Manage training materials to ensure compliance and accuracy.

Bachelor’s Degree with 1 or more years of related experience is preferred. Enthusiastic for learning and may have an educational background in a relevant field which includes exposure for instructional design principles and a keen interest in supporting the development of technical skills.

Foundational understanding of technical concepts and an eagerness to contribute to the creation and delivery of training content.

Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.

Travel Requirements

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements. If you need an application accommodation, please contact us by email at GHQ.Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications.

We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.