Head of Service Management
EAG Automotive
Service Manager – Franchise Automotive Dealership If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We’re searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.
Job Responsibilities Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
Monitor automotive repair/maintenance to prevent operational delays
Work with service director to set departmental objectives
Recruit, interview and train service staff
Maintain daily sales and production records as prescribed by upper management
Review and evaluate service sales performance
Maintain department finances within parameters established by upper management
Monitor/control all warranty activity to ensure compliance with policies and procedures
Adhere to dealership policy on client vehicle care and operation
Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
Conduct performance evaluations
Participate in operational planning
Maintain the facility and equipment
or 2 to 4 years of related experience and/or training; Benefits Health, Dental, Vision and paid time off.
We offer a comprehensive benefits package including health, dental, and vision insurance, short-term disability, and Aflac products.
Employees are also eligible for paid vacation after their first year of service.
About us For over 30 years, we have been a family-owned and operated business committed to providing a supportive and growth-oriented work environment. We offer a comprehensive benefits package including health, dental, and vision insurance, short-term disability, and Aflac products. Employees are also eligible for paid vacation after their first year of service.
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$90k - $150k
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