Full Time Front Desk Receptionist

Company Description Front Desk agen is a service-focused organization that supports clients by managing front desk and reception operations. The company emphasizes professional, courteous, and efficient service to create a welcoming experience for visitors and customers. Front Desk agen values individuals who are adaptable, detail-oriented, and committed to delivering consistent, high-quality customer interactions.

Role Description The Front Desk Representative is a full-time, on-site position based in João Pessoa, PB. Daily tasks include managing phone calls, handling reservations and appointments, maintaining a clean and organized reception area, and recording visitor information as needed. The Front Desk Representative will also support administrative activities, such as receiving mail, coordinating deliveries, and updating basic records or schedules. The role requires a professional demeanor, clear communication, and a customer-focused approach at all times.

Strong customer-facing skills, including Customer Service and Communication abilities.

Experience with front office operations, such as Receptionist Duties and Reservations handling.

Professional Phone Etiquette and comfort managing multiple incoming calls.

Basic computer skills and familiarity with office software (email, scheduling tools, and spreadsheets).

Prior experience in reception, hospitality, or front desk roles is preferred but not mandatory.

Ability to communicate clearly in Portuguese; additional language skills are an advantage.