Program Coordinator - Remote Work From Home Position!

Job Description Designated Coordinator | Program Coordinator | $25–$29/hr | Full-Time
Optimal Care Services Inc.
Location: Minneapolis / Twin Cities Metro Area
Job Type: Full-Time
Pay: $25.00 – $29.00 per hour
Target Start Date: October 21st, 2026 - November 1st, 2026

Optimal Care Services Inc. is seeking an experienced Designated Coordinator / Program Coordinator to support our Minnesota 245D program. We are looking for a dependable, organized, and knowledgeable professional with at least 2+ years of experience as a program coordinator in home and community based program or 245D program.

The Designated Coordinator will help oversee service delivery, support direct care staff, track required client meetings and documentation, communicate with case managers and families, and ensure services are provided in a person-centered and compliant manner.
This position is ideal for someone who understands 245D services, can manage deadlines, is comfortable working with staff and clients, and has strong documentation and communication skills.

Coordinate and monitor services for individuals served under the 245D program.
Help ensure services are delivered according to each person’s support plan, support plan addendum, goals, needs, and preferences.
Support Direct Support Professionals with client-specific instructions, documentation expectations, service goals, and support plan implementation.
Help identify service delivery concerns, documentation gaps, staffing issues, and compliance risks.
Assist with incident follow-up, emergency response coordination, and internal quality assurance.
Minimum of 2+ years of experience in human services, disability services, mental health services, vulnerable adult services, residential services, HCBS, or 245D-related work.
Experience working with individuals with disabilities, mental health needs, behavioral support needs, or vulnerable adults.
Strong documentation, organization, time management, and follow-through skills.
Ability to use electronic documentation systems, Microsoft Office, Outlook, Excel, and internal tracking tools.
Valid driver’s license, reliable transportation, and ability to travel to client or service locations as needed.
Associate degree, bachelor’s degree, diploma, or training in human services, social work, psychology, education, healthcare, nursing, disability services, or a related field.
Experience with 45-day meetings, semi-annual reviews, annual meetings, service agreement tracking, client goal tracking, audit preparation, and staff training.
Knowledge of person-centered planning, positive supports, client rights, mandated reporting, vulnerable adult protection, and service documentation standards.
25.00 – $29.00 per hour

• Paid training
• Mileage reimbursement for approved work-related travel
• One remote workday per month, scheduled on a Friday, subject to program needs and supervisor approval
• Full-time schedule
• Monday to Friday

One day per month may be worked remotely, subject to prior approval and business needs
Occasional field/site visits may be required based on client and program needs
The ideal candidate is someone who is reliable, organized, professional, and comfortable managing multiple responsibilities. We are looking for someone who can help strengthen program operations, support staff, maintain compliance, and ensure individuals served receive high-quality services.
Please submit your resume and a brief summary of your experience in 245D, HCBS, disability services, mental health, vulnerable adult services, residential services, case management, or program coordination.
Optimal Care Services Inc. is looking for a qualified professional who is ready to begin on or around October 21st, 2026 - November 1st, 2026 .

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