Head of Supply Chain & Logistics

We relentlessly innovate and improve to provide customers with exceptional value and an experience that fosters a long-lasting relationship. We are passionate about attracting top talent that will relentlessly innovate and continue to help our double-digit revenue and profit growth trajectory.

The Logistics Manager is responsible for overseeing the day-to-day execution of inbound and outbound logistics operations to ensure the efficient, cost-effective, and timely movement of raw materials and finished goods. This role manages transportation, freight optimization, carrier performance, and logistics-related continuous improvement projects and initiatives.

Working closely with Purchasing, Production, Customer Service, and Finance, the Logistics Manager ensures materials are available to support production schedules while maintaining service levels and controlling transportation. This position plays a critical role in supporting operational excellence, customer satisfaction, and company profitability.

The Logistics Manager directly supervises the Operations Analysts and leverages operational data, KPIs, and reporting to drive continuous improvement across the supply chain.

Logistics & Transportation Management

Manage all inbound and outbound transportation activities, ensuring timely delivery of raw materials and finished goods.

Develop and maintain relationships with freight carriers, brokers, and logistics service providers.

Monitor carrier performance, service levels, claims, and freight costs to ensure compliance with company expectations.

Identify opportunities to optimize transportation routes, shipment consolidation, and freight spend.

Lead freight contract negotiations and transportation-related vendor management activities.

Establish and monitor logistics and supply chain KPIs, including freight spend, on-time delivery, inventory accuracy, claims, warehouse productivity, and transportation performance.

Lead root cause analysis efforts and implement corrective actions for service failures and operational issues.

Drive continuous improvement initiatives focused on cost reduction, process efficiency, and customer service improvements.

Present logistics performance metrics and operational updates to the Exec team and Operations leadership.

Utilize data and analytics to identify trends, risks, and opportunities within the supply chain.

Provide leadership, coaching, and development to the Operations Analyst and other assigned team members.

Establish clear performance expectations and accountability measures.

Partner with cross-functional stakeholders to align logistics priorities with business objectives.

Compliance & Risk Management

Ensure compliance with company policies, transportation regulations, import/export requirements, and safety standards.

Manage freight claims, transportation audits, and logistics-related documentation.

Maintain accurate records and reporting related to logistics operations.

Key Qualities and Skills

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field.

5–8 years of progressive experience in logistics, transportation, warehouse operations, or supply chain management.

Strong knowledge of transportation management and supply chain best practices.

Experience negotiating with carriers, freight providers, and logistics vendors.

Advanced analytical and reporting skills with strong proficiency in Excel.

Experience with business intelligence and reporting tools such as QlikSense, Power BI, SQL or similar platforms preferred.

Understanding of import/export processes and trade compliance preferred.

Fluent in Spanish preferred.

Ability to travel domestically and internationally to BuildASign/Cimpress manufacturing facilities.

Available to work onsite full-time at our Austin, TX facility.

Comprehensive health insurance plans.

401(k) retirement savings plan with company match.

Paid Time Off, Floating Holiday, Holidays, and Volunteer Time Off.

Professional development and team building/company events.