Head of Operations & Business Management

TWO MEN AND A TRUCK OPERATIONS MANAGER

What We Offer

Pay range: $55,000 +

Health insurance available

Career advancement opportunities

Responsibilities

Calls customers to confirm their move dates and times

Shuttles trucks to repair shop or another location as needed

Completes move paperwork

Supports employee accountability and adherence to system standards and policies

Assists with employee scheduling and dispatch of movers and drivers

Troubleshoots employee/truck issues

Coordinates the fleet maintenance and equipment inventory programs

Assists with compliance for all DOT regulations and FMCSA guidelines

Oversees customer concerns and damage resolution processes

Responsible for being or designating the “on-call” emergency contact outside of normal business hours as needed

Participates in regular training and development programs offered through STICK MEN UNIVERSITY® to further the knowledge of the industry and TWO MEN AND A TRUCK® system

Requirements

Associate’s Degree in logistics, management, or other related field is preferred

A minimum of 2 years of relevant experience is preferred.

Valid driver's license and willing to drive a 26-foot moving truck as needed

Strong decision making ability

Understanding of and commitment to customer service and the TWO MEN AND A TRUCK® core values

Must be proficient with the following Microsoft applications: Word, Excel, Outlook

Excellent oral and written comprehension and communication skills

Excellent organizational and time management skills

This job is located at the individually owned and operated TWO MEN AND A TRUCK franchise located in Davie, FL. The employer at this location is 304 Lan Serv Inc.

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