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Head of Business Operations - Remote

Aquarius Staffing

The Operations Manager provides overall leadership and direction for site operations, ensuring service excellence, safety, and team development. This role manages local teams, can include other Supervisors and Leads, to achieve operational consistency, financial discipline, and alignment with organizational goals.
The Operations Manager is accountable for operational consistency, partner satisfaction, and team development across their span of control. This position drives both strategic direction and execution, fostering a culture of accountability, continuous improvement, and patient-centered service in alignment with Company’s mission to support front-line healthcare.

What you will get as the Operations Manager:

  • Health, Dental,Vision & Life insurance
  • Employee assistance program
  • Flexible spending account
  • Health savings account
  • Employee referral bonuses

~What you will be doing as the Operations Manager:
Provide leadership and direction for all site operations, including Delivery, Pickup, Safety, and Inventory.
Manage and develop Operations team, can include Supervisors and Leads, to ensure strong team performance and growth.
Oversee operational planning, scheduling, and resource allocation for optimal efficiency.
Ensure site compliance with all safety, regulatory, and operational standards.
Review and analyze performance metrics to identify trends, issues, and improvement opportunities.
Manage labor utilization and expense control to meet financial and service objectives.
Lead site-level audits, investigations, and performance reviews.
Partner with the Regional Director to implement strategic initiatives and performance goals.
Communicate clearly with customers and regional teams regarding operational priorities and outcomes.
Promote a culture of excellence, accountability, and continuous improvement throughout the operation.
What you will need as the Operations Manager:
Degree and/or at least 5 years of multi-site management experience with business operations
Exemplify the highest integrity, work ethic, team orientation, and relentless commitment to delivering value to customers and employees
Understanding of the medical equipment industry
Understanding of financial and performance metrics, order, and inventory data and trends
Proven remote-management abilities

Vacancy posted 3 days ago
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