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Automation Engineering M

CRC Group

We are looking for a Developer that would like to work on an Infrastructure team working with Modern Workplace. Candidates with a background in Copilot, Visual Studio, and GitHub would be ideal.
Location: We are open to a variety of locations, which include Charlotte, Richmond, Raleigh, Dallas, and Atlanta as well the possibility for remote for the right candidate.

Responsibilities
Automation and Tool Development: Design, build, and maintain scripts, tools, workflows, and integrations that automate Modern Workplace operations, including endpoint management, application deployment, provisioning, remediation, reporting, and user self-service capabilities.
API and Platform Integration: Develop integrations using Microsoft Graph, Intune, Entra ID, Windows 365, ServiceNow, Azure Automation, Power Platform, and related APIs to streamline operational processes and reduce manual work.
Endpoint Engineering: Develop and maintain automation for Intune policies, compliance baselines, configuration profiles, application packaging, Autopilot workflows, update rings, and device remediation actions across Windows and macOS environments.
Digital Experience and Self-Healing: Build proactive remediation, telemetry-driven alerting, and self-healing capabilities using tools such as NexThink, Intune remediation scripts, PowerShell, Azure Functions, Logic Apps, or other automation platforms.
DevOps Delivery: Use Azure DevOps or GitHub for backlog management, source control, branching, pull requests, CI/CD pipelines, release documentation, and repeatable deployment of Modern Workplace solutions.
Testing and Validation Automation: Create automated validation routines for OS updates, application deployments, Intune policy changes, W365 provisioning, and user experience checks before production rollout.
AI and Copilot Enablement: Contribute to AI-enabled workplace solutions, including Copilot agent governance, prompt/workflow automation, usage reporting, and controlled adoption of AI tools within the Modern Workplace environment.

Requirements
Must have skills
Strong Azure engineering experience
Terraform and infrastructure-as-code skills
Strong API integration and automation experience
GitHub or Azure DevOps pipelines and source control

Requirements

  • 5 years of related automation development or platform engineering experience.
  • Strong PowerShell scripting experience, including advanced functions, modules, error handling, logging, and secure credential handling.
  • Experience with Microsoft Graph API, REST APIs, JSON, OAuth/app registrations, and automation against Microsoft 365, Intune, Entra ID, and Windows 365 services.
  • Hands-on experience with Azure Automation, Azure Functions, Logic Apps, Power Automate, Power Apps, or similar workflow and automation services.
  • Familiarity with Git-based development practices, Azure DevOps or GitHub, work item management, pipelines, release controls, and documentation standards.
  • Understanding of endpoint management concepts including Autopilot, compliance policies, configuration profiles, security baselines, update rings, application packaging, and remediation scripts.
  • Experience supporting Windows 365 Cloud PC, AVD, or virtual desktop modernization initiatives, including image strategy, application inventory, migration planning, and user transition support.
  • Knowledge of macOS management with Jamf Pro and Apple Business Manager is preferred.
  • Experience with Digital Employee Experience tooling, such as NexThink, for telemetry, proactive remediation, dashboards, and end-user experience improvement is preferred.
  • Ability to translate operational pain points into reusable engineering solutions, documented standards, and measurable outcomes.

Preferences:
Ability to build ServiceNow workflows and integrations for processes such as patching
Intune, MECM, and Entra ID experience is a plus
Naturally interested in AI and agentic engineering
Hands-on technical depth—able to explain what they personally built, how it worked, and the decisions they made

Vacancy posted 1 day ago
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