Quality Assurance Officers

Role Summary
As a Quality Improvement Coordinator, you’ll play a vital role in supporting myPlace Health’s commitment to excellence by working alongside the National Director of Quality and Compliance Programs. You’ll help drive local and enterprise-wide quality initiatives, ensure smooth adherence to federal and state reporting processes, and serve as a key contact for incident reports, root cause analyses, and the implementation of corrective action plans. In this role, you’ll collaborate with diverse stakeholders to uphold compliance with federal, state, and High Reliability Organization standards while embodying the values, culture, and mission that make myPlace Health a special place to work and grow.

Responsibilities

Data Management and Accuracy: Proficient in collecting, entering, and managing data for timely submission, ensuring reports meet quality and compliance standards.

Root Cause Analysis and Problem-Solving: Skilled in conducting thorough analyses to identify root causes, assess corrective actions, and drive improvements in quality processes.

Policy and Procedure Expertise: Acts as a knowledgeable resource for quality functions, including grievances, appeals, and facility standards, guiding team members on accurate application.

Attention to Detail: Executes and completes tasks related to quality improvement activities with precision, ensuring a high level of accuracy in all areas.

Collaboration and Communication: Effectively collaborates within QI Program Committees, actively participating and contributing valuable insights while maintaining detailed records, such as meeting minutes.

Analytical Reporting: Identifies and communicates deficiencies, anomalies, and trends found during quality activities, providing data-driven insights to support continuous improvement.

Regulatory Compliance: Supports audit preparation and compliance efforts, ensuring successful outcomes for state and federal audits and adherence to regulatory standards.

Commitment to Quality and Standards: Diligently collects and submits data for regulatory bodies and associations, reflecting a dedication to high standards and excellence in participant care.

Contribute to Organizational Growth: Embrace additional opportunities and responsibilities as needed, actively participating in the continued growth and success of the organization.

Qualifications & Experience

Experience in Quality Improvement/Assurance: 4+ years of demonstrated experience as a quality improvement or quality assurance coordinator is required, ideally within a healthcare setting, is preferred.

Bilingual: Must be bilingual in English/Spanish (test will be administered to assess proficiency).

Healthcare Compliance Knowledge: Familiarity with healthcare compliance, especially in PACE programs, and HIPAA regulations.

Self-Motivated and Adaptable: A highly motivated, self-directed professional who can confidently execute tasks in a dynamic environment, make sound decisions under pressure, and work independently with minimal supervision.

Strong Multi-tasking and Prioritization Skills: Proven ability to manage multiple tasks and balance competing priorities effectively in a fast-paced setting.

Early-Stage Company Experience: Prior experience working in early-stage or rapidly growing companies is advantageous.

Pace Program Experience: Experience within a PACE (Program of All-Inclusive Care for the Elderly) setting is highly valued.

Health Screening Requirement
To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you from providing the required information for this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.

Benefits

Base salary range: $71,700 to $103,732

An annual employee bonus program

Medical, Dental, Vision coverage

Generous paid‑time‑off (PTO)

11 paid holidays per year, plus 1 additional floating holiday

Excellent 401(k) Retirement Saving Plan with employer match.

Robust employee recognition program

Robust Wellness Program

Tuition reimbursement

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