FULLTIME PARTS COUNTER PERSON

Full-time

Santa Monica, CA | Subaru | Trusted brand | Parts Advisor | Parts Counter | Shipping and receiving | Reynolds & Reynolds | Los Angeles | Veterans encouraged to apply | $19 - $23/hr

You have experience in automotive parts, shipping and receiving, or warehouse operations - and you're ready to bring that background to a busy dealership parts department

• You're physically capable and reliable - this role requires both desk work and active warehouse duties throughout the shift

Swickard Auto Group is a hospitality company that happens to sell and service cars. At Subaru of Santa Monica, the parts department supports a loyal, active guest base and a busy service operation. The Parts Advisor keeps that operation stocked, organized, and moving - handling the counter, managing receiving and shipping, and making sure every technician and customer gets what they need without delay.

Serve retail and internal customers at the counter and by phone - providing accurate parts information, pricing, and availability with professionalism and efficiency

• Assist service technicians and advisors with parts lookup, ordering, and timely delivery to keep the service department productive
• Receive incoming parts shipments - inspecting for accuracy and damage, checking against purchase orders, and processing inventory into the system
• Prepare and ship outgoing parts orders - packaging, labeling, and coordinating with carriers accurately and on time
• Maintain bin organization, warehouse cleanliness, and inventory accuracy throughout the department
• Process parts orders, returns, warranty claims, and core submissions accurately in Reynolds & Reynolds
• Follow up on back-ordered and special-order parts - communicating proactively with technicians and service advisors on status
• Support additional parts department duties as needed to keep the operation running efficiently

Automotive parts counter or dealership experience preferred - shipping, receiving, or warehouse backgrounds also strongly considered

• Reynolds & Reynolds experience preferred - familiarity with parts lookup and order processing in R&R is a significant advantage
• Subaru or import brand parts experience a plus
• Able to multitask effectively - managing counter requests, phone inquiries, and warehouse duties simultaneously
• Physically capable of lifting 50 lbs or more - receiving, stocking, and shipping are active parts of this role
• Detail-oriented and accurate - parts transactions and inventory records need to be right every time
• Clear communicator who works effectively with technicians, advisors, and customers
• 19 - $23/hr
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• On-the-job training - we'll develop your Subaru parts knowledge from day one
• Career growth - strong parts advisors grow into parts management and fixed ops leadership roles at Swickard
• A team-oriented parts operation at one of the Westside's most established import dealerships

Subaru has one of the most loyal guest bases of any brand on the road - owners care deeply about their vehicles and depend on a well-run parts department to keep them going

• Santa Monica and the greater LA Westside represent a high-volume, import-friendly market with consistent parts demand
• A role that combines counter work and warehouse operations - active, varied, and never monotonous
• Swickard is one of the fastest-growing dealer groups in the country - ranked Top 5 in North America for reputation in the automotive industry
• Our HEART values - Honor, Engage, Anticipate, Respond, Thank - shape how we serve every customer, at the counter and in the warehouse
• Subaru of Santa Monica's parts department is a fast-moving operation that depends on someone who can work the counter, manage the warehouse, and keep the service team stocked without missing a beat. It's a hands-on, active role with real variety - and the right person will make an immediate impact.

If you're organized, physically capable, and ready to bring your parts or shipping experience to a busy import dealership - we'd like to meet you.

19 - $23/hr