Head of Facility Management

We are committed to supporting individuals and families on their journey toward recovery while strengthening our community through innovative and inclusive care.

The Facilities Manager is responsible for overseeing and coordinating all facilities, maintenance, and custodial operations across Janus of Santa Cruz sites. This position plays a critical leadership role in maintaining a consistent, high-quality work environment that supports both staff and clients. The Facilities Manager will lead continuous improvement efforts, streamline internal processes, and serve as a key partner in advancing organizational initiatives related to safety, compliance, and operational excellence.

Facilities Operations & Oversight

Oversee day-to-day facilities operations across all sites, ensuring safe, functional, and well-maintained environments

Implement and maintain policies, procedures, and site safety protocols

Manage facility layout, furniture, and workspace consistency across locations

Participate in the implementation and optimization of a facilities ticketing system

Compliance, Safety & Risk Management

Ensure compliance with all federal, state, and local regulations (e.g., Conduct regular site inspections and risk assessments to identify and resolve hazards

Support environmental health and safety initiatives across the organization

Prepare reports related to facility operations, compliance, and maintenance needs

Team Leadership & Supervision

Directly supervise facilities assistants and custodial staff

Manage staffing schedules, task assignments, and space allocations

Provide coaching, training, and performance management

Partner with agency leadership to support organizational initiatives and strategic priorities

Communicate facility-related updates including closures, construction, and site impacts

Collaborate cross-functionally to support program operations and staff needs

Build strong relationships with staff, clients, vendors, landlords, and community partners

Continuous Improvement & Service Excellence

Advocate for staff and client needs to enhance facility-related experiences

Ensure timely response to facilities requests, concerns, and feedback

Support onboarding and training of new team members in partnership with HR

Associate degree in Facilities Management, Engineering, or related field (preferred)

Facilities Management Certification preferred (can obtain upon hire)

Minimum of 3-5 years of experience in facilities management or a related role

Experience supervising maintenance, custodial, or facilities teams

Strong knowledge of building systems, maintenance practices, and safety regulations

Proficiency in Microsoft Office (Word, Excel, PowerPoint, Access)

Ability to work independently and manage multiple sites and priorities

Valid driver’s license and ability to travel between sites

Ability to be on-call and respond to facility emergencies as needed

Regular movement between multiple sites

Ability to occasionally lift/move equipment (up to ~50 lbs)

Ability to respond to urgent facility needs in a fast-paced environment

Mission-driven work that directly impacts the community

Commitment to diversity, equity, inclusion, and belonging

We celebrate diversity and are dedicated to fostering a workplace where everyone feels valued and respected.

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