Head of Operations - ECommerce, Operations, Supply Chain

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

Be part of the team that delivers logistics excellence and shapes supply chains globally. The Operations Supervisor is responsible for managing the labor and equipment of the assigned warehouse department, ensuring timely completion and quality of orders. Your work will align with our commitment to exceeding customer expectations. This role involves planning, organizing, and monitoring the receiving, storage, and distribution of items from suppliers or production shops. You will manage labor resources effectively while prioritizing orders with precision. The supervisor will train and supervise associates on assigned shifts.

Hire and ensure proper training of new employees for the department

Supervise and coordinate activities of employees and monitor departmental functions on the floor

Receive and transfer materials

Performance management of all employees (KPIs)

Document, update, and ensure procedures and quality processes are followed

Maintain supplies and equipment levels for the department

Monitor and adhere to customer requests and vendor-specific shipping requirements

Update and maintain timekeeping and metrics in business systems, as they relate to WMS reporting

Ensure that shift-end specific department procedures with all systems are completed and floor end-of-shift closeout is followed

New customer integration and migration testing

Load and unload trucks

Continuous involvement and support with departmental process improvements

Abide by all company safety and hygiene regulations

High School Diploma or Equivalent

Previous experience in a fast-paced, high-volume warehouse environment

Knowledge of picking, packing, and shipping tasks

SAP or equivalent WMS systems experience

3-5 years of Supervisory experience or equivalent work experience

Experience with inventory research

Strong Microsoft Office Suite skills, notably Excel

Medical, Dental, Vision, Life Insurance, and Disability Pay.

Paid Time Off, including paid holidays.

Flexible Spending Accounts.

Voluntary benefits such as legal and financial assistance, pet insurance, and more.

Employee Assistance Program.

Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here.

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience.

Operations Manager, Logistics, Supply Chain Manager, Supply Chain, Performance Management, Operations, Human Resources

#