Event Producer - Temporary

Works with other key groups to produce all of the needed materials and supplies for event delivery including printed materials, assessments, publications, inventoried items, and more.

Coordinates on and off-site event logistics including classroom design and setup, breakout rooms, experiential space, transportation and meals; set up and break down of meeting rooms, AV equipment and other required technology. Serves as logistical liaison for participants and the delivery team.

Coordinates event logistics including classroom layout, breakout rooms, other required space, hanging printed materials, placing participant materials, preparing facilitator space, and more.

Communicates regularly with the event delivery team to ensure clarity of status and to highlight any potential issues or needed mitigation strategies. Analyzes participant data to make peer and staff feedback assignments. Also determines other participant groupings based on event criteria.

Partners with event delivery team to make decisions during event preparation and delivery. Anticipates and acknowledges delivery team and client expectations during all event phases.

Ensures the proper and timely preparation and delivery of high-quality event materials and supplies during the event execution. Responsible for in depth knowledge of operating procedures for tablets, PC equipment, multiple databases and proprietary systems.

Responsible for event closure by facilitating end of event debrief, documenting quality issues, ensuring 100% evaluation completion, breakdown physical classroom space, return unused inventory, process and email evaluation report to delivery team, resolve and closeout any open participant issues (e.g., Schedules rehearsals as needed for Live Online events (schedules meetings, secures technology for rehearsal, provides staff schedule, etc.) Producers setup the classroom, launch it in advance of the session start time, and ensure participants have the correct information to get into the session.

A producer handles participant’s technical issues behind the scenes while the facilitator keeps the flow of the course moving forward. This enables the facilitator to deliver the session objectives and guide the learners through the session content.

Inevitably, when training virtually, the time will come when a facilitator is conducting a session and suddenly loses audio and/or internet connection. The producer will step in seamlessly and keep the participants engaged until the facilitator gets back online.

The producer keeps an eye on the chat window and answers questions that might arise during the session. If the question requires a response from the facilitator, the producer communicates with the facilitator at the appropriate time to ensure the participant’s question is addressed in a timely fashion.

Producers put participants into breakout rooms, help monitor them to ensure everyone is staying on task during an activity, and keep time checks with the facilitator.

Create and launch polls, launch a whiteboard tool, and manage any other interactive tools needed in the session (including 3rd party tools).

Responsible for process compliance through event closure.

Business Acumen: Understands the connection of their work to the organization's overall financial health. Acts in CCL’s best interest, identifies risks/challenges and brings solutions to the table.

Client Focus: creates a “customer first” CCL to ensure a superior client experience; Digital Skills: Use the appropriate technologies (e.g., social media, learning platforms, data platforms, applications, systems) at the right time, in the right way to find information, communicate ideas, and connect with others. Virtual Leadership: Strong interpersonal skills; grant and engender trust easily, create actionable meetings, leverages technology to create connections; Bachelor’s degree strongly required or relevant work experience managing virtual meetings, training, or a technical background/experience.

Strong skills in Microsoft suite applications (Word, Excel, PowerPoint, MS Teams) required.

Exceptionally strong technical skills with Virtual Meeting platforms (Zoom, WebEx, Microsoft Skype for Business, etc.) Up to 50% travel may be required, primarily to CCL various physical locations and select client sites (Face to Face Production only).

Medical insurance

Dental insurance

Health savings and flexible spending accounts

Paid time off and paid holidays

Employer-paid short-term and long-term disability

Employer-paid life insurance

Employee and family assistance program