Head of Operations Management (m/w/d)

Operations Manager

Working with wine is cool. Want to work with wine? Wineshipping is the premier logistics provider for the wine industry, trusted since 1998 to protect our clients' brands. We combine deep expertise with innovative technology to help wineries grow.

Plus, our facilities are climate-controlled… because wine likes to stay cool (and so do we).

The Operations Manager has complete responsibility for inbound operations, outbound operations, or a cross functional process responsibility within the fulfillment center on a specified shift or across multiple shifts. Serve the folks that report up to you with great leadership. You will help set operational and financial goals, and you will help us achieve them. Labor is your biggest operational input, and it deserves to be managed that way.

You'll constantly be evaluating and building your team. You will have a lot of help with this.

Coach and teach the people on your team to learn the operation and be ready for opportunities to grow their own careers with Wineshipping.

Align with enterprise-wide initiatives, such as process changes, operations reporting, and even compete with the other pros at Wineshipping to win the Units Per Labor Hour (UPLH) Championship!

Delight our customers by hitting their shipping targets every day, building confidence in you, and in Wineshipping.

Strong verbal, written, and phone communication skills.

Bilingual welcome.

You may need to work beyond your regular work hours and occasionally on a weekend, if needed.

Other Cool Stuff- And hey — you might get pulled into other projects too. Bachelor's degree from an accredited university or 2+ years recognized fulfillment experience

Direct leadership experience for an hourly employee population and not just its performance, but also its needs. Experience with performance metrics, process improvement, and Lean techniques

Experience with a contingent (temporary) workforce during peak seasons. We bring folks in to help with spikes in demand, and we make sure they know how glad we are to have them with us.

You get paid for your judgment, you manage "stuff" for free.

Occasionally work near moving mechanical parts.

Occasional varying environmental temperature changes.

Benefits: 401(k), 401(k) matching, Dental insurance, Disability insurance, Employee assistance program, Flexible spending account, Health insurance, Health savings account, Life insurance, Paid time off, Referral program, and Vision insurance.

Supplemental Pay: Bonus pay.

We are an equal-opportunity employer and value diversity in our company.