Head of Consulting Services - Remote

We are seeking a talented individual to join our Management team in Transactional Services at Guy Carpenter. In this role, you will help lead the day-to-day delivery of reinsurance service processing, ensuring high-quality, timely, and compliant execution of operational activities. This is a hybrid role with a requirement of working at least three days a week in the office.

Manage day-to-day operational processes within your area of responsibility, ensuring adherence to published procedures, professional standards, and processing metrics.
Monitor and help develop methods to handle complex tasks and ensure Service Level Agreements (SLAs) and regulatory requirements are consistently met.
Support the planning and facilitation of team meetings and activities that encourage sharing of ideas, process improvements, and adoption of technology-enabled solutions.
Assist with performance management and development planning for team members, including coaching, feedback, and support for training initiatives.
Help track and manage operating expenses within established budget parameters for your team or area.
Build and maintain effective working relationships with internal peers, brokers, clients, and markets to help resolve reinsurance service issues and support continuous improvement.
Experience in operations, financial services, insurance, or reinsurance, with exposure to process-driven, metric-oriented environments.
Strong organizational skills with the ability to manage multiple tasks, meet deadlines, and maintain attention to detail in a fast-paced setting.
Excel, PowerPoint, operational or workflow systems).
Prior experience in (re)insurance operations, reinsurance accounting, or a similar processing and client-service-oriented function.
Experience supporting or leading process improvement initiatives, including the use of technology to enhance efficiency and control.
coaching colleagues, supporting training, or contributing to performance discussions).
We help you be your best through professional development opportunities, interesting work, and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities. We work on challenges that matter with colleagues who help bring out our best. Our uniquely collaborative environment will empower you to focus on your personal and professional success, learning from top specialists in the (re)insurance industry and leading you towards a rewarding and impactful career.
Guy Carpenter is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. com, or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.