Bank Client Service Rep

Education: High school graduate or equivalent
Experience: 6 months of teller, customer service or cash handling experience

Use software applications as required by specific job functions
Use procedures and forms relating to the activities of the assigned work unit
Perform various account transactions such as receiving deposits, verifying cash and endorsements, ordering checks, processing wires, accepting loan payments, and selling cashier checks.
Accept checks for cashing or paying; identify clients and customers; Manage and balance cash within teller guidelines for position
Assisting clients in various ways including reconciling accounts, researching problems and resolving complaints or requests.
Prepare change orders for commercial clients
Willingness to learn about various kinds of accounts available to clients; Teamwork: Support co-workers whenever help is needed to provide the highest level of client service and assist in completing department duties in a timely and efficient manner
Be knowledgeable of bank compliance rules and adhere to all Bank, Federal and State policies, procedures, and banking regulations relating to this position
Ability to communicate in person, by email, and phone in an effective and professional manner
Competency in providing exemplary client service in a professional manner
Ability to interpret bank policies and procedures to clients
Ability to handle large amounts of cash and make change
Responsible to the Branch Manager for the fulfillment of functions and responsibilities.
Be an active player in participating, building and contributing to service.
Commit to gaining knowledge, skills and experience on an ongoing basis in order to better serve the client, increase personal satisfaction and improve the Bank.
Being creative, problem-solving mentality to every situation. Have a Sense of Community. We firmly believe that we’re only as strong as the communities we serve. Oregon Pacific Bank is an Equal Opportunity Employer and does not discriminate on the basis of race, color, sex, sexual orientation, gender identity, age, religion, national origin, physical or mental disability, or veteran’s status.
If you are a person with a disability needing assistance with the application process, please call View phone number on us.fitly.work.