Parts Counter Sales (Automotive) - Full Time

Experienced Automotive Parts Advisor

We are an Independent Dealership with locations in Marietta and Kennesaw. Our successful dealership is looking for an Experienced Automotive Parts Advisor to join our team. A premier luxury brand in the Atlanta area is seeking an experienced Automotive Parts Advisor selling parts to customers over the counter, through the shop, on the phone, and/or online. Parts experienced preferred, 2-3 years

Strong communication skills to explain parts information to customers and associates

Knowledgeable about automotive OEM parts

Availability to work on Saturdays

Provide comprehensive assistance to walk-in customers by guiding them in the selection of necessary components, recommending complementary items, presenting promotional offers, and ensuring thorough exposure to the complete product range. This approach aims to enhance customer satisfaction and maximize sales opportunities.

Retrieve purchased components from inventory.

In the event that the part is unavailable in stock, assess its availability and, if requested by the customer or technician, initiate an emergency order.

Respond to incoming telephone inquiries, offering accurate price quotations and relevant information as requested

Provide support to external sales representatives with order processing and management

Arrange orders for daily shipment, delivery, or collection

Conduct telephone solicitation of designated accounts.

Inform the service desk and the customer that the ordered parts have been received.

It is imperative that technicians present a repair order prior to charging out parts. Be friendly, professional and efficient when working with customers and co-workers

Provide the same high level of service to the other dealership departments, as is given to other customers

Issue credit slips for returned parts, ensuring the original invoice or its corresponding number is available for purchase and pricing verification. Any exceptions require approval from the Parts Manager or Office Manager.

Inform the Parts Manager when areas of the department do not meet satisfactory standards

Participate in available training programs

Insurance: medical, vision, dental

• Life Insurance
• PTO and holidays
• Employee discounts on vehicle purchases, parts and service repairs
• Opportunities to join our community service initiatives
• Job Type: Full-time

Marietta Auto Sales