Pharmacist Lead - Hospital - Pharmacy

Provides pharmacy consulting services to customers regarding the effective usage of medications, awareness with drug interactions and offering preventive healthcare services. Responsible for ensuring the proper dispensation, review and verification of prescribed medications within regulatory guidelines, company policies and procedures. Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance customer experience. Maintains compliance with all regulatory requirements.
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services.
Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.
Performs pharmacist tasks including drug therapy reviews, verification, and medication management. Ensures the pharmacy operates in accordance to regulations, company policies and standards. Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy including assigning roles, coordinating activities, and soliciting employee suggestions. Responsible for the opening and closing of the pharmacy and shift change duties.
Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. Maintains current knowledge of EPIC and proposes and implements enhancements to further promote productivity.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and participates in 3rd party audit.
Follows-up with medical providers’ offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions.
Performs retail, clinical, and wellness services such as diabetes awareness and other preventive healthcare services.
Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Participates in community outreach activities to promote the pharmacy business and further enhance growth opportunities.
Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching and providing constructive feedback, monitoring customer service, and fostering employee development.
Maintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy-related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance.
Obtains necessary certifications, education credits, and Healthstream training
Seeks professional development by monitoring one’s performance, solicits for constructive feedback, and leverages pharmacy manager and store manager as mentor and coach
Provides information or knowledge on other drugs or pharmaceuticals as appropriate.
Interprets prescribing provider's instructions and fills prescriptions as ordered and according to organizational policies. Manages inventory and maintains financial records.
Provides training and guidance to pharmacy interns throughout course of their work and monitoring their performance.
Takes patient history as required; Manages medication orders, including age-specific considerations to ensure medication safety (i.e., Manages own pharmacy practice effectively.
Contributes to goals, programs, and report cards for unit/department/hospital.
One year of hospital pharmacy experience or equivalent.

Bachelor of Science (B.or Doctor of Pharmacy (Pharm.Post-graduate education in health-system pharmacy services

Training
BLS and/or ACLS certification, PGY-1 Pharmacy resdiency and/or equivalent experience.

Computer literacy, interpersonal skills, general clinical awareness.

Basic computer literacy and communication skills. Cognitive ability to interpret and understand written medication orders and reference materials; Advanced computer order entry literacy, Microsoft Office applications, clinical experience. High-level cognitive ability to interpret and understand written medication orders and reference materials.

Current, active, unrestricted pharmacy licensure for appropriate state or eligibility for licensure.