Full Time - Client Services Rep

Member Service Representative

Join Zeal Credit Union as a Full-Time Member Service Representative and immerse yourself in a vibrant, member-focused environment in Detroit, MI! This position offers the opportunity to make a real difference in the lives of our valued members through exceptional customer service. Here, your passion for helping others will shine as you leverage your character and empathy to solve member issues collaboratively. This onsite role provides not just financial rewards but also the joy of working within a fun, high-performance culture where your contributions matter. If you're ready to embrace a role that aligns with your passion for service and commitment to character, we want to hear from you! You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off, Sick Time, and Paid Holidays. What It's Like To Be A Member Service Representative?

As a Full-Time Member Service Representative at Zeal Credit Union, you'll be at the forefront of servicing our members with their day-to-day transactions, ensuring a seamless experience that exemplifies our dedication to customer service. Your role will include balancing your drawer accurately, opening new accounts, and facilitating loan intake. You'll have the opportunity to educate our members about our diverse range of products and services, helping them make informed decisions that align with their financial goals. Your passion for problem-solving and commitment to collaborative teamwork will be essential as you strive to create lasting relationships with our members, enhancing their overall experience at Zeal Credit Union.

Are You The Member Service Representative We're Looking For?

To thrive as a Full-Time Member Service Representative at Zeal Credit Union, you'll need a unique blend of skills and experience. A minimum of six months of customer service experience is essential, along with a genuine passion for helping others. Moreover, a high attention to detail will ensure that all transactions and processes run smoothly, reinforcing our commitment to exceptional service. 6 months of customer service experience

• Passion for helping others
• Zeal Credit Union is proud to provide equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.