Part-Time Front Desk/Client Service Rep

Member Services Representative
Job Type: Part-Time
Part-Time Benefits:

Retirement accounts (You can contribute at any time, but the Y will contribute 12% after two years of service with 1,000 hours in each of the two years)
Complimentary nationwide 2 adult family membership to the Y
Discounts on programs, summer camps, YMCA Camp Miller
Employee assistance program
Growth and development opportunities
Leadership certification and related training offered and encouraged
Summary/Objective Delivers excellent service to all members, guests, and program participants. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
completes merchandise sales.
helps members connect with one another and to the YMCA.
Applies all YMCA policies dealing with member services.
Meaningfully participate in and lead efforts to support the Y's commitment to equity and diversity.
Community: Desire to serve others and fulfill community needs
Inclusion: Work effectively with people of different backgrounds, abilities, opinions, and perceptions
This position does not involve any supervision responsibilities.
This position operates mainly at the front desk of the building. Typical office materials are located here. This is a part-time position. The building is open weekdays and weekends and hours for shifts will depend on the needs of the front desk area.
Travel
This position does not require any traveling.
Previous customer service, sales, or related experience; Basic knowledge of computers.
Training can be provided upon hire and must be obtained within 60 days. Commitment of supporting principles of equal opportunity and affirmative action to achieve a diverse work environment.
The Lake Superior YMCA (the Y) provides equal employment opportunities (EEO) to all employees and applicants for employment without regards to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Y complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training.