Teller - Fulltime

Join Our Team as a Teller
Rapid City, Box Elder and/or EAFB | Full-Time (40 hours/week)

Sentinel Federal Credit Union is hiring a friendly, dependable Teller to join our team.

As a Teller, you'll be one of the first people our members interact with, helping them with everyday financial transactions while providing exceptional service and building lasting relationships.

Pay Range

$17.55-$18.00/hour for candidates without teller experience (we will fully train the right person!)

Up to $19.50+/hour for candidates with direct teller experience

$2.00/hour shift differential for Saturday shifts

Standard referral bonus eligibility

Pay range may be negotiable for highly qualified candidates

Values

Serve by providing friendly, accurate, and efficient service that helps members confidently manage their financial needs.

Trust by handling transactions with care, maintaining confidentiality, and following through on commitments to members and coworkers.

Respect by treating every member and employee with professionalism, patience, and a positive attitude, regardless of the situation.

Ownership by taking responsibility for accuracy, balancing your work, and proactively addressing member questions and concerns.

Nimble by adapting to changing member needs, learning new systems and procedures, and finding solutions in a fast-paced environment.

Guardianship by protecting member information, following security procedures, maintaining compliance, and safeguarding the Credit Union's assets and reputation.

Benefits That Actually Matter

Medical, Dental & Vision Insurance

Dependent Care & Medical Flex Spending Accounts

Life Insurance & Long-Term Disability

Employee Assistance Program (EAP)

Time Off & Perks

3 weeks of paid time off per year

Paid holidays & personal days

Paid volunteer hours

Inclement weather pay

Growth & Development

Paid professional development and networking opportunities

Mentorship program

Professional book reimbursement

Strong commitment to internal promotion and career growth

What You’ll Do

Process member transactions accurately, including deposits, withdrawals, loan payments, transfers, and cash advances

Balance and maintain your cash drawer in accordance with Credit Union policies and procedures

Assist members with account maintenance requests and updates

Answer member questions in person and over the phone while providing exceptional service

Identify opportunities to recommend additional Credit Union products and services that may benefit members

Process wires, ACH paperwork, money orders, cashier's checks, and other financial transactions

Monitor transactions for accuracy, security, and compliance with applicable regulations

Support branch operations by participating in audits, dual-control functions, and operational procedures

Build positive relationships with members while creating a welcoming and professional experience

Participate in training, meetings, and ongoing professional development opportunities

Who You Are

At least 18 years old with a valid driver's license preferred

High School Diploma, GED, or equivalent required

Previous customer service experience preferred

Previous cash handling experience preferred

Friendly, dependable, and detail-oriented

Comfortable working in a fast-paced environment while maintaining accuracy

Strong communication and relationship-building skills

Able to maintain confidentiality and handle sensitive information appropriately

Comfortable learning new systems, procedures, and financial products

Able to sit, stand, and occasionally lift up to 50 pounds as needed

What We’re Really Looking For

Enjoys helping people and creating positive experiences

Communicates clearly and professionally

Takes pride in accuracy and attention to detail

Stays calm and positive during busy periods

Builds trust through consistency and accountability

Works well as part of a team while taking ownership of responsibilities

Is eager to learn, grow, and explore career opportunities within the Credit Union

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