Client Services Rep - 3rd Shift
$14 - $17 per hourGrand Traverse Bay YMCA
Membership Services Representative
Make a difference and transform lives in your community while working in a fast-paced, endorphin-filled atmosphere. As a Membership Services Representative at the Grand Traverse Bay YMCA, you'll build relationships and engage with members while advancing the mission of a community-oriented nonprofit. Representatives deliver excellent customer service to all members, guests and program participants.
At the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We support you in your journey to develop your full potential. We are on a relentless quest to make our community stronger, beginning with you.
Compensation: $14.00-$17.00 Hourly + Shift Premium for Nights (M-F 5pm-close) and weekends (any shift Saturday or Sunday)
Provides top-tier service to members, guests, and program participants in the Y and on the phone, contributing to member retention and acquisition
helps members connect with one another and the YMCA
Serves others by intentionally welcoming, connecting, and supporting members, and inviting them to get involved and give back to the community
Ability to relate effectively to diverse groups of people from all social and economic segments of the community
Previous customer service, sales or related experience
Basic knowledge of computers
demonstrates this understanding through behavior and actions that support the purpose, mission and values
Must have schedule flexibility including morning, nights and weekends
Long periods of standing, walking, utilizing computer/screen time
Demonstrates a desire to serve others and fulfill community needs. Supports fundraising.
Follows budgeting policies and procedures and reports all financial irregularities immediately. Personal Growth: Pursues self-development that enhances job performance. Accurately assesses personal feelings, strengths and limitations and how they impact relationships.
Vacancy posted 4 days ago
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